United Vacations

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Category: Services

Contact Information
Denver, Colorado, United States

Phone number: (303)331-8695

United Vacations Reviews

ThinksSideways May 23, 2010

Beware

I am writing this to tell everyone what a disreputable company is United Vacations is. Now we all know that United Airlines ranks dead last in customer surveys. I had know idea their travel partner who books all-inclusive trips could surpass that low. First of all, you need to know that United vacations has nothing to do with United. United doesn't acknowledge them nor can they help you resolve a dispute. No matter what your status (I'm Premier Executive), this has no bearing. Also, United Vacations uses predatory policies to take advantage of consumers. I needed to move one leg of my trip resulting in a $700 change fee. Moreover, United Vacations could not accommodate my itinerary even though seats on United were available. Beware using United Vacations. I ended up canceling my trip entirely out of disgust and rebooking with Expedia. I lost $500 in cancellation fees but United lost my business forever.

March 15, 2008

Rudeness and shortness of nature!

I had a trip booked on united vacations and wanted to change my return flight. The flight was booked on a united flight serviced by US Air, I wanted to change the flight to a US air flight serviced on another day. The united vacation rep was so rude (Mandy I D 1876)when she told me she could not help and I would have to go to US Air directly. While that may be true; I would think if United Vacations books on another carrier I would think they could change or at least give a number to call to change and certainly be courteous. I am filing a complaint against United Vacations representative Mandy ID 1876. Take her out of a situation where she has to deal with public or better yet fire her.