United States Postal Service

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Category: Services

Contact Information
Oregon, United States

United States Postal Service Reviews

November 6, 2008
website is misleading
I went to your website which is very misleading. They charged my checking account 40.00 for nothing!!! I am going to report this to the better business bureau. Your so called website just preys on inocent people. I expect to receive my money back in my account or better yet I want a check mailed to me!!! My name is Brenda Colburn Route 3, Box 201 1/2 Marion, Alabama 36756 Thank you for your immediate attention to this matter.
October 24, 2008
desparity in discipline
Okay the post office it self is an amazing place to work. The benefits and raises are off the hook. But i am writing to talk about a particular facility. MT.HOOD DDC in portland oregon. Where to begin I took the job cause supervisors and other employees told me it was a family friendly place. Yeah right I am a single parent. I thoroughly expressed my situation to management that I need notice when my schedule would change or when overtime was to needed. Now I am or was a PTF. So I know they get treated like crap basically. That's why I voiced my concerns and situation to management before hand. Crazy thing they agreed with everything like "notice no problem". I went through 5 babysitters, cause they would change my schedule and not even tell me, they would call overtime as I was clocking out. Now that was my career or was supposed to be. So I would stay and do what had to be done. I would come in like everyday and remind them I know I am no more special then anyone else but please work with me. I am trying. Immediate supervisors wouldn't listen upper management didn't care. I put up with it that was my career.
The move they made that made me stop biting my tongue and holding back was this. In May I asked one of my supervisors for a day off in August. Yes she said and. Then in June I asked another supervisor for the same day off just to make sure. He said oh yeah you got it. So August comes and the schedule for that week comes out. I see that I am scheduled to work on the day off the I asked for months in advance and another coworker of mine did get it off and she asked for that same day in July. I was heated so I toke the day off. Now I am in the process of being removed. I know I was wrong. So I talk to my union president. He tells me people have done this before and the situation is blown way out off proportion. So I should have no problem getting my job back. He didn't put up much fight for me. I pay my dues just like eveyone else. I admitted my wrong doing and even apologized. But, I got nothing. NOTHING. And really I am lost now me and my daughter. I was only there for a year. I was a casual for one and a half years prior in a different facility. I am not a bad, spiteful person. Well until now. I am tired off them walking on me and I refuse to let my future go just like that. I see I am in this alone not even help from my union. MT.HOOD DDC IN PORTLAND OREGON IS A HORRIBLE PLACE, MAN IT CAN BREAK A PERSON. oh yeah and the union SUCKS.
August 6, 2008
not getting my Mail
I am residing at 3401 S Main Street with my wife Millicent L. Brodie-Knight. My son Dr. Mark Knight and his wife were also occupants of that home and they have moved. we have put in three change of address forms on different occasions and the problem is the postman and the system. some one had placed a card in the mailbox saying that unit is " VACANT ", and the place is never vacant.I removed it ., and it was put back. I left a note in the box with names of the occupantts, and that vanished and the "Vacant CARD " put back in the box. Now I am not getting any mail at all, and my son's mail is no coming back to this address and I am not getting any of my mail. My bank has put a hold on one of my accounts because my checks and debit cards were returned to them. I am also losing business because orders coming to me and payments are not getting to me. The post man or the Post Office does not determine where I live and has s responsibility to deliver mail to an address.This has been going on from April of this year until now . I have spoken to the carrier, the Supervisor, the clerks in the post office, and there is no change in the situation.
I am now putting this in the hands of an Attorney. Please have this matter cleared up at once, is all I am asking.

thanks.
Willis J Knight.
July 17, 2008
After this experience, I wonder who could provide better service than USPS
Today before I went to school, I made my trip to USPS that is not too far from where I live. I knew this location has my textbook because I picked up my previous order of textbook through online at here. They were suppose to open customers' entrance at exactly 0800 today but they opened the door at 0807. First of all, they ignored the customers who were waiting outside their door. I was able to see the asian woman employee standing at the booth (or whatever you call it) but she did not do anything but just standing there.

Second of all, I knew they had it because I checked my order from online tthrough USPS track & confirm link this morning before went to that specific location. When it was my turn to process, I showed the employee (Asian dumb woman) my license and my tracking number that I printed out the day before. Guess what she did??? She put it aside and called next customer. I was like 'WHAT IS GOING ON??? WHY IS SHE NOT LOOKING FOR MY ORDER???' Turned out, she did not even bother to look at it.

She called her supervisor and sent him off instead when it was not that even busy. The supervisor (very idiotic stupid white guy) came back with my license and saying that they do not have the textbook that I ordered from online. Turned out, he only checked the name but did not even bother to check whether it was same address or not.

My previous order took about almost a week. For this order, it did took about almost the same time. The supervisor basically lied to me that there were no textbook order for me to be picked up.

I was so pissed off this morning at the stupid asian employee and the supervisor. After I got home from my class, I found my textbook at the doorstep of my house. When I saw my order at my doorstep, that even made me way more pissed off.

USPS has either full of dumb employees or people who never pay attention at all. After this experience, I wonder who could provide better service than USPS because they really suck and the people who work there are all full of cr*p.
July 2, 2008
Homophobia/Sexual Harassment/Racial Discrimination
I’m an African-American Lesbian and I’ve worked for the United States Postal Service since July of 2005. I’m a veteran of the Army and the Navy. I have a good attendance record and I’m never late for work. I’ve been subjected to sexual harassment, racial discrimination and harassment because of my sexual orientation. On May 16, 2008, I was working in the registry cage. It’s an actual cage. A Caucasian female co-worker walked up to me and said, “You workin’ in the cage tonite?” I replied, “Yes.” She said, “You got you a banana?” I said, “No.” I’m frowned up at this point because I know where this is going. She then said, “Well you know if you gone be a monkey in a cage you need yourself a banana; they didn’t tell you that?” I said, “No.” I walked away in shock. That was a blatant racial slur. Was she trying to provoke me? Did she want me to strangle her so that I could get put off the clock maybe even losing my job and going to jail? It was reported to management and nothing was done as usual. I’m currently waiting for the EEOC to set up a date/time for REDRESS mediation. I’m sure I’ll find no relief through this procedure because I’m seeking monetary damages. I believe this matter deserves national attention because the Good Ole Boys are notorious for sweeping these matters under the carpet and then retaliating against anyone that complains. I’m currently seeing a therapist to help me work through this matter. However, it’s not working so I’ve opted for Cymbalta for the time being. I’m surrounded by sexist, egotistical, lying, hypocritical bigots.

At my wits end

Huntsville, AL
May 28, 2008
Terrible service
This post office have cause me so much headache. In the last month it lost three of my packages, two of them with tracking numbers which stated 'delivered' when I never got it and there is always someone here at home to receive packages. I tried to follow up on this and all the supervisor was telling me is they will investigate and call me for updates. They never called back (as I predicted anyway) and when I myself called them already, all they can say was that the mailman wasn't sure what he did. Why just blame the mailman? This is supposed to be a collective afford in tracking. And, if the mailman wasn't sure of what he/she did, who the hell would update the status to delivered?! What's so maddening thing is the delivery confirmation service bought for these packages were useless & infuriating because it stated delivered when I never got it!

So, apart from their joke delivery confirmation service they lost my $100 worth of ebay purchases. UPS, DHL and FEdex tracking & shipping service is galaxies away from this trashy USPS service. If you live in Torrance and know that this is your main office, have your package delivered by the other couriers because this post office doesn't know what it's doing.
May 14, 2008
Terrible service!
I brought about 4 packages to the post office to be shipped including one Large valuable box to be shipped. I purchased delivery confirmation for all of the packages. All of the packages accept the large valuable package showed online everywhere they were processed and what cities they went through processing. Now all of the packages accept the large valuable package have been delivered But the large valuable package says it never left my local post office and it is now six days later. How can a package stay at a post office for six days without leaving? I AM VERY CONCERNED THAT SOMEONE AT MY LOCAL POST OFFICE MAY HAVE STOLEN THE PACKAGE SINCE IT NEVER LEFT MY LOCAL POST OFFICE. IT HAD NOWHERE TO GET LOST AT IF IT NEVER EVEN LEFT THE POST OFFICE.

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