My Post Deliverer continues to leave my mailbox opened when she delivers mail. I have complained personally at the local post office, and I have left a little note taped to the side of my porch asking politely for the mailbox lid to be closed. Nothing. I have a mailbox which is attached to the porch, with a top opening lid, and just enough distance from the awning to collect quite a bit of rain when the weather turns foul. On more than one occasion, I've had mail ruined because I wasn't able to collect it before it started raining, and my mailbox is going to have to be replaced soon because the moisture is causing the exposed hinges to rust. Please help me address this problem. Thanks.

USPS has lost my passport which was shipped by standard mail 20 days back! I mean who would know that it is such a risk choosing standard mail . What should the poor do ? Not everyone can choose Priority mail...USPS sucks!

Today, I went to the post office down on Sutter to apply for a new passport. I was told at the Chinatown post office, that I had to go there because I wasn't old enough so I went there today. So I filled out the two different passport forms since the instructions weren't clear. When I got to the Sutter post office, the guy that was there was really unprofessional. The guy that was wearing sunglasses. He could have just told me that I couldn't do it without both of my parents and the original birth certificate. But he did not do that. He ended up giving me a whole lecture about how I need a California State ID when he told me that my passport is an acceptable ID. Well in the first place, he did not even listen to me. I told him that I filled out two forms and I didn't know which one I was suppose to use, and then he took the DS-82 form and asked me if I was 16, he specifically said I was not 16 but how would he know. I feel that is so disrespectful even to a 16 year old. He shouldn't have been like that and then he looked at my passport and it says 1992. He still said I was not 16. Then he went into the backroom and made me wait for so long. The whole reason why I filled out two forms was to ask him which one was right. He went into the backroom to just prove to me that I couldn't use that one. I knew I couldn't, that's why I filled out the other one. He came back telling me how it's important to get a California State ID and that is so unnecessary. All I wanted to do today was either turn in my passport forms or to know if I have to go home and get the required stuff. It took me about 30 minutes to know if I could turn them in today. I think I'm old enough to be told something more respectfully. It's not necessary for him to lecture me. He's the one getting paid and I think he should treat me a little better than what he did today.

A package I mailed with usps the previous week was returned by the LA processing center with an ink stamp on it that stated, 'found loose in the mail at los angeles BMC.' It was a 30-pound music center with a wood casing and was packed in the original factory box with sturdy foam packaging inside. It was crushed. Something extremely heavy would have been required to crush this thing. Obvious carelessness and stupidity by usps employees.

But I'm shocked that they simply return it to me in another box (that they found and taped up around the original), dump it on my porch and offer no note of explanation or number to call for regress - nothing. It hadn't even left the city before it was crushed. They clearly don't give a shit what I think about it, either.

I didn't buy insurance because I was told repeatedly that usps rarely honors claims and because the product was packed so well that I didn't think it necessary. I'll no longer be stupid enough to use the usps for any package again. usps is a criminal enterprise that is allowed to destroy the goods they handle, without recompense or liability, and taxpayers pay for it. I'm out $125 and someone isn't getting the Christmas present they wanted.

Our Postal Carrier did NOT deliver our mail today, January 10, 2009. He had come into the area, but did not come down my street. Thus, nobody on my block received any mail today. This means I will have to go to the local Post Office and drop off my mail in person so that I can make sure my mail gets out in time. It does not help at all when the only phone number listed in an 800 number. If I want to call and file a complaint I should be able to call a local post office, not an 800 number that may be answered by someone in an entirely different state.
I will get the phone number I need, I will file a complaint, and I will definitely suggest the Postal Service search my carrier's home to make sure that he is not hording any of our mail.