Union Telecomusa

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Category: Services

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United States

Union Telecomusa Reviews

srizvi December 28, 2009

Return of Deposit money

When I signed up with Union Telecom, they took a deposit of $40 at the time of signing up. They clearly stated that entire money (deposit) will be refunded back to my credit card account.

When I cancelled the account, Union Telecom said they can only give Telephone carf for my deoposit. They'll not return the money to my credit card account.

I have challendged them and asked their accounting person to call me back.

My account cancellation number is ...5592067

September 17, 2007

Refundable One time deposit not paid upon cancellation

Union Telecom usa (https://www.uniontelecomusa.com) has an one time refundable charges of $39.95 which was supposed to be refunded within 3 weeks of cancellation. I had canceled by service 4 months back. In spite of several calls (more than 20) and their repeated assurances that I would receive the deposit back, I still have not got the amount.

The customer service persons make false promises week after week. It is a case of forgery and cheating the customers. My balance has been full paid... Where should I register my complain? I had registered my complain with their customer service and their website, but did not get any reply...