My storage unit was broke into by a ex girlfriend here is the problem a employee told her to get a locksmith and cut the lock infront of the acting manager. This is on his personal report and on the police report from staitments made by u haul employee's. There insurance republic western has denied my clain even though they are clearly wrong and after a little research I find this seems to be there M.O. they have a monopoly on there units and insurance and it seems to be a scam. I contacted the BBB and made a report only to get a generic responce back. The VP of there insurance company actually said" if i told someone to go out and shoot someone and they did it should I be held responcable" trying to compare a employee telling a thief how to break in to murder. They will not fix the problem at all and I am a single dad with 2 kids and we lost everything. This company is just horable and with all the other stories I have read this seems to be there way of bussiness.