I bought a series from tvaddicts.tv, and received it, but several episodes were missing. They kept promising to send it, but it has now been over a year, their contact details and phone numbers have disappeared off the site, so they are no longer contactable.

In late 2006 I purchased a dvd set titled The Incredible Hulk complete series 1-5 from tvdvdplanet.com, the copy I was sent was defective and not as described, I was promised a replacement or a refund and nothing happened. For the next two months repeated emails I sent were ignored, I later found the site had been shut down, after a couple of months I found two replica sites with different names by accident. I confronted them via email saying I knew it was the same company; the sites were exactly the same except coloring and a different phone number, they didn't deny this and promised me again a replacement or refund.

The site I was now dealing with was dvdavenue.tv, I opted for a refund and was promised I would get it. In the two or so months after that I was repeatedly told my refund was being processed, every time I asked what the delay was I was told there was a problem processing my refund. I offered to give my credit card details again, I was twice told that my card had been refunded but it never was, I asked to speak to the manager and made it known how bad I was being treated, every answer I was sent was the same words verbatim with a different name at the bottom.

I was repeatedly lied to and misled, I even threatened legal action but couldn't find out how to go about it so I gave up. Two months ago I found another replica site tvaddicts.tv, again there was no denial and this time I simply asked for a replacement and I was told I'd get it. The company asked for my original order number, I gave it and received no answer, I sent a couple more emails expressing how yet again I was being ignored and mistreated.

This is a company that has several replica sites, they have altered their sites names by adding .tv and removing .com and have other sites with different names. I have since discovered dvdavenue.tv no longer exists. This company sells defective dvd sets and keeps customers money, makes repeated unfulfilled promises of replacements and refunds but never delivers and repeatedly lies to their customers, I have come across other complaints similar to mine.

I have been treated appallingly since late 2006; this company has altered their site names so as not to be found and when I did find them I have been given fake apologies and repeatedly lied to, misled and ignored.

This company may have other replica sites but as yet I have only found the ones mentioned in this report, six in total, two of which have been shut down. I believe this company's web sites should be shut down and that they shouldn't be able to operate.

They also call themselves:

TVDVDWORLD.tv
UltimateDVDshop.tv
DVDadmin
DVDDonkey
tvaddicts.tv

1-800-787-1219 will get through but you will get no where with them. File a complaint with the Florida BBB as that appears to be where the call center is. Encourage others to do the same and post back on Complaints board often.

I paid for full season of Crossing Jordan and Judging Amy but have not received the goods from TVAddicts.TVShow company.As I work for a Federal Government Department, I shall be taking this matter to the Fraud Section for a full investigation. I have sent this company an email stating this fact and shall await their reply.

On Dec. 28 I bought from tvaddicts.tv Who's The Boss the Complete Series on DVD, this show hasn't came out yet, so I thought they were selling DVDs taped from the TV, I knew that and I didn't care, I just wanted to watch my favorite show!! Anyway one week later they sent me an e-mail telling me that my order was 'backordered', i used their 'Live Support'about 3 times and they always told that I will receive my order in about a week.

I has been a month and so, and no answer from them, they took out any ways of communication with them and I haven't received my order yet! I don't think about a refund, that's almost impossible looking at how I got ripped off, but at least I want my order shipped, I don't care if they are poor quality or not, I just want to watch my favorite show!!