TvAddicts.tv
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Category: Services
Contact Information United States
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TvAddicts.tv Reviews
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Carol N
April 12, 2011
Never delivered product
I ordered 3 seasons of the Waltons early November. Never received order confirmation despite repeated emails and nothing ever arrived.
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Darlene Willis
April 8, 2011
Item not received
I also wish I had read the MANY complaints regarding this company before I placed an order. I bought and paid for the complete series of Touched by an Angel over a month ago and have yet to receive it. The company is unreachable by telephone and their website is non-responsive. I'm not even sure if it's still up. I bought the series for a friend who was so very excited. it was expensive and it's a total loss on so many levels.
PLEASE do not place an order with this company. They are completely unethical and fraudulent.
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TwoBitz
January 12, 2011
DVD Fraud
Like obviously many before me, purchased RAWHIDE DVD Box set through tvaddicts.tv. Shd have searched 'frauds' first. Arrived today and are clearly pirated and a very poor copy (about the only thing correct in their description is that the DVDs will be "Presented in full screen format - exactly as it was shown on television" True. Given they've recorded straight from a TV with no aerial, poor reception, dodgy sound and by someone with a shaky camera hand. Comments I've read seem to indicate no-one knows where they are based. if it's any help with your claims, the despatch document/AWB with the package I received shows they came from 'BEIERLAN CO LTD' NO.186 YUHUA RD, SHIJIAZHUANG. am going through the process of demanding a refund, but at least it is paid by credit card with a standard dispute procedure. it may take a while but probably a good chance at least the bank will refund me and the merchant then has to prove the transaction is valid. (have done this before and it is worth the wait - unlikely the fraudsters would challenge it and banks tend to refund first, and onus is on merchant to prove otherwise...)
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Vintaros
November 30, 2010
Very disappointing service indeed
Poor quality or never received - i bought the series of China Beach and also the movie 'Campus Man' in July 2007. I was charged for both on the 3rd of July. i received the China Beach DVD, some were repeated on the discs and a couple were very poor quality. i have never received 'Campus Man'. After several emails which at the start were delt with quickly i have received no further communication about replacement DVD's or the Campus Man movie since September 2007. i have sent several emails with no response. Very disappointing service indeed.
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Eric H.
May 14, 2010
Sub-par Merchandise
My story is all too common by this point, but here goes anyway. I ordered the entire series of 'The Fall Guy" off of TVADDICTS.TV near the beginning of May, 2010. The funny part was after I ordered, I then happened upon this complaint site which had plenty to say about TVADDICTS. Obviously, I became very concerned after reading the countless tales of distress so many people had shared. Only a small handful of accountings mentioned the merchandise recieved was in passable condition. Needless to say, I was very much bothered after reading those.
Well, today (May 14, 2010), my order did arrive. I never expected the packaging or discs to be anything special (which they weren't), but I was hoping the content on the discs would be okay.
What I found immediately were the episodes had been taped off of FX a number of years ago. In fact, the overall image quality is akin to a VHS cassette tape on its last legs. Is the picture viewable? Yes. Can the sound be heard? Yes. How would I rate the conditions of the sound and picture? Simple, I would give it a 'D' grade.
Now, as of today (May 14, 2010), the website 'TVADDICTS.TV appears to be gone. Whenever I have accessed it, a mostly blank white screen appears on my monitor with a three word message which reads:
"Content not available"
I am assuming TVADDICTS.TV has split the scene. They'll undoubtedly appear under a new name before long (if they haven't done so already). Of minor consolation, as of today, my credit card has not been charged for anything other than this $78 purchase.
Am I going to try to get replacements or reimbursements? No. After having read other grueling accounts from people attemting to be refunded, I have come to the conclusion it's not worth the time or energy. This is a scam style operation, and so I'm not going to bother. Instead, I am going to write this off as a very cheap lesson learned.
The only reason I made this purchase was because The Fall Guy was my all time favorite show, and I wanted all of its seasons. Instead, I get a poor VHS quality picture imported from China. How lovely. The lesson here? Only purchase actual studio releases.
In closing, I would strongly encourage anyone who had been toying with the idea of making a purchase like this to reconsider. Companies like TVADDICTS.TV (if in fact they are a company) are con artists and scammers. I suspect the reason this site I've mentioned here has shut down is because the "heat" is on them. Definitely steer clear of these sorts of places.
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lucky7777
February 10, 2010
Never Received DVDs
I submitted an order on Feb. 1 2010, and on February 10th, I still had not received any shipping information. Fortunately, they also had not charged my card. I was able to call them, but when the person answered, there was no company name included in the greeting, which I thought was very odd. They said they had experienced technical difficulties and that I would receive an email shortly. He didn't even take my name or order number, so that sounded like ALL shipments must have been delayed.
I had read about the other complaints about this company online, so I also sent them an email. I replied to my one email I had received that said my order had been placed and I should receive another confirmation email within 24 hours (which never came). They responded to that email within minutes and said that the DVD set I had ordered was on back order and they should receive a new shipment within a week. I really couldn't wait that long anyway because it was a gift. I sent them an email to cancel my order, and they promptly responded saying that my order was cancelled and my card had not been charged.
I was still very concerned about all the negative comments online about this company, and since they still had my credit card information, I decided to cancel that card with my bank just be sure. Perhaps this would have worked out okay, but I didn't want to take the chance. When I found these DVDs the price seemed too good to be true, so I guess it really was too good.
Proceed with caution.
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November 1, 2008
Phishing Scheme
Buyers beware - this website is bogus. I ordered a DVD set on 10/23/08. Within 48 hours, there were several unauthorized charges on my credit card. Fortunately, my bank was proactive. I have filed a formal complaint with the US Attorney's office.
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October 29, 2008
Scam
I attempted to purchace a DVD from this company. Within hours my credit card had been used to purchase thousands of dollars worth of stuff from I-tunes gift cards to airline tickets (Air Canada).
I should have looked at this web page first!!
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September 3, 2008
Defect DVDs
I have bought the full series of Dharma & Greg, a total of 15 DVDs for 100 USD
Several of the DVDs are defect and cannot be played at all. On the remaining DVDs I found that the show was a "homemade" recording, only with adds edited out. Some episodes were cut off in the middle due to lack of disc space.
I have tried to reach Tvaddicts via e-mail or toll-free number, but neither works. The site is a scam.
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August 12, 2008
No refund for faulty goods!
Ordered a box set of DVD's. Arrived ok, should have been 83 episodies on 15 discs. All discs are present but 32 of the episodies are missing! Contacted the company right away & asked for a refund, this was agreed. Been waiting ever since, it's now over 6 months to refund $180. I have sent them 65 emails & all I hear is "your refund is under review" although it was approved in July '07. Then they tell me they are having trouble refunding back to my credit card. I asked them to send me a cheque but they can't do that either! Next time I email them it back to "your refund is still under review". I have asked to speak to a manager & get cut off, this has happened 3 times. I've asked for there mailing address to write to the Managing Director but they do not respond! Just because I'm in the UK they think I can't do anything about it. Beleive me I will!!
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