Beware of Jack LaLannes Power Juicer scam on TV by Tristar Products Inc as they will scam you as they did me. They show and price a Classic Model PJ at a price of two easy payments of $49.90 each and an exorbitant S&H of $44.96. When the package arrives you discover that they have invoiced a Deluxe PJ and billed your credit card in the amount of $105.85 with a balance due of $59.95 as the 2nd payment. This amounts to hidden extortion. ($49.90 + $44.96 does not equal $105.85. They say that 'Deluxe' doesn't mean the Deluxe PJ when they ship out a Classic PJ model. If you pay the balance due and complain you can send it back for the same S&H. That amounts to being overcharged $18.99 plus 2-1/2 times the normal UPS charge for shipping. There are several other sites that only charge $14.95 for shipping. I've learned my lesson and will teach others to never buy anything from a TV Infomercial, especially Tristar Products Inc. My brother is a ghost writer for a popular magazine and he will help me spread the word. Always check the Internet before buying anything lest you get ripped off like I did!

The title is true on two counts. I ordered the flat iron because the infomercial indicated that you would not burn your head or ears because the edges remained cool to touch... Not... then the handle became extremely hot - too hot to keep holding on to so I decided to send it back. Well that was back on 7/23/08. After speaking to a representative and waiting a long time for a return label I have still not received my refund of $139.97 less S&H. I have called the company on several occasions and they assure me that my refund will be credited to my card. So far nothing.

One month has passed since my last phone call with a representative who indicated that a refund was on its way. When I called today the recording said that the offices are closed and are opened only from 8 a.m. to 9 p.m. Monday - Friday. Well its 2 p.m. on Thursday and no answer. I think I have been had. I will wait about two more weeks or until my next statement... then I'll probably report this to the Better Business Bureau.

I too ordered the Kiyoseki iron only to receive a dirty, stained, sticky, used iron that did not even work when plugged in. Rep on phone was a turd, no apology. Had to wait for mailing label. I sent the piece of crap back and this company had the gall to keep $10 for shipping, when I was sent a used, broken product in the first place. Why should I pay a cent for being sent, and then having to return, a piece of crap iron that was pre-owned? Do you trust a company that does this to people? Go to your neighbourhood store and buy a much cheaper iron that will work just as good and one that you can at least get all your money back if you have to return it.