Tristar Products

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(17)
Category: Services

Contact Information
United States

Tristar Products Reviews

K77 June 14, 2011
Won't let you cancel or adjust an order
I purchased the Joan River Great Hair Day powder and the color sent is way off what the customer service operator told me it would be. I wanted the light blond, and was told not to do that - that the "blonde" would work, and the light blond was more for grey hair. Well, not sure who decided on the color labeling, but the "blonde" is about as dark as you can get - not quite black, but certainly no where near a blond, dark blond, or even light brown, medium brown color. Subsequently, i have tried to change the order - just the color, but I can't get through to anyone - tried for days. There are prompts, but no option for a live customer service rep. I decided then to just cancel the entire order and that is IMPOSSIBLE - if you hit the option to cancel, you NEVER get an operator to help. They hold you hostage! I will NEVER purchase from Tristar again.
Ebask June 7, 2011
Neglected to disclose a 30.00 charge
When I ordered the bras and was told it would be 106.00 i was thinking of cancelling but the associate told me I would recieve a 50.00 gift card from walmart so i ordered.My account was debited 106.00, did not receive and the money was put back in my account so i just forgot about it then 1 month later my account was charged 30.00 i had to call "product services" as it was listed on my account and had it returned to my account then my account was charged 106.00 again and I got notice that the bras had shipped. well today i receive them and they are padded which i did not order and no walmart card. when i called genie bra they said they had nothing to do with the walmart offer and gave me a number to call well they said they are "product servies' and since I cancelled my membership (30.00) i did not qualify for the gift card. called genie bra and the superviser said big deal and so what basically. i will be sending the bras back and not exchanging and i will try the ahh bra instead!
fz15 June 2, 2011
Breaks promise on delivery
As a senior citizen needing to have speeedy delivery of the Healtmaster, I made the sacrifice to pay it in one payment with promise of delivery in 5 to 7 business days. I ordered May 4, 2011 and tracking says I will not receive it unitl May 17, 2011. So do not believe Montel's promise of delivery. You might as well pay it in 4 payments, you will not get it any sooner. I ordered the elite model of health master. I should have known better than to truse anything they tell you when you order. They also try to sell you and offer every thing in the book to get you to pay more. No you can just call and place a simple order with no fuss or bother. He may have his heart in the right place Mr. Montel Williams, but I am afaid he is more interested in his pocket book than he is some old lady out here trying to get one of his HealthMaster elite units. Yes, I really am who I say I am.
jo1964 May 19, 2011
Not what they advertised
I ordered Genie bras on March 22 and received them about May 13. They said it would be about 4 to 6 weeks. It was over 7 weeks.
I put on one of the Genie bras and wore it for a full day. By the end of the day my breasts hurt!!! I felt like someone had been hanging on them all day. There is ***NO*** SUPPORT whatsoever. I am returning them, but I see no return label in the bag they came in. There was not even a receipt in there.
Dbelew May 15, 2011
Horrible customer service
The stopper in the spout came out so I ordered 2 replacements. So far, I have received 3 shipments of a replacement kit that includes the bucket, the wrench and the plunger for a total of 4 of each. I know have 4 buckets, 4 plungers and 4 wrenches, and one non-working juicer.

Emails to the company go unanswered and the phone service for their 'Customer Care' is horrid. They lie to you, put you on hold, then lie some more. The tracking of your package on the site is wrong.

Would strong advice any consumer to find a list of all of Tristar's products and steer clear of them completely.
lyott October 14, 2010
Unauthorized Charges
Four times I have called to cancel my order - Each time promised cancellation was processed and refund would be given. Each time was a lie. In order to stop these people I had to cancel my credit card.
Mike June 1, 2010
Bad service
The product is shipped with NO SALES PACKING SLIP INCLUDED.

I am dissatisfied with the product and wish to return it for full refund as well as CLOSE MY ACCOUNT with TRISTAR PRODUCTS.
Jim April 2, 2010
Fraudulent warranty
Bought a Montel Williams Healthmaster blender June 2009. Paid extra to get heavy duty motor. It worked until October and then the engine stopped. The reset key did not work.

I was told I would get a replacement due to lifetime warranty. almost 6 months later still waiting to get a response. When I call them I get "transfered" to someone, I then get "cut off"! 8 times this has happened.

I have received two cards in snail mail from Tristar saying that there is a delay. REALLY?

Be warned! Don't purchase anything from these people and don't purchase this product. it is NOT worth the money.
WalB77 November 2, 2009
No refund
They owed me $150 because i order two power juicers didn't get it they owed me a refund amount 0f 150 They giving me a hard time.
NasH78 September 24, 2009
One part missing
I ordered the cardio twister a month ago. when i received it was missing three parts. I called customer service. I spoke to an operator named Neil. I wanted to get a three day ground delivery on the missing parts. He could not do that so i asked for a superviser. He would not let me talk to a superviser. Instead continued to argue with me. telling me I could ship the whole unit back or wait for the parts. I hung up. then i just got the parts. it's missing 1 more part.

Write a Review for Tristar Products

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Franklins Moving Services
PWC Towing
WHAT A RIP-OFF
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Chapter 7 Bankruptcy
Ride and Shine Detail
old ironsides fake id
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing

REQUESTED REVIEWS

REVIEWS BY CATEGORY