I feel it is my moral duty to warn others about this company. I also recently spent over $100.00 on Toyglobe for a present for this coming Xmas. It is a very hard to find item so I sent for it straight away when i found it on their site I paid and waited for the promised tracking number by email. I posted an inquiry on the site asking about my delivery and asking for a tracking number as promised. I had no response until after the 3rd message I had sent using the online form.

Eventually I received a response and they apologized and said they would send a tracking number, they had posted it and I should received it in 14 days.Still no tracking number. I found a similar toy on Amazon and sent of another $100 and received it within 2 weeks no problem. Shame because it wasn't exactly the one I wanted.

I have contacted Toyglobe again, still no response. As I live in Europe, phoning them is not an option for me. After reading these articles after a Google search I have given up on the idea of ever getting the goods I paid for.

I purchased a plush sonic toy, the debit was paid through my credit card. It was for my autistic child who had lost his. Never received the toy, unable to call or talk to anyone about it, mailbow full. My autistic son waited for sonic to arrive in the mail and it never came. I hope they close this store down.

I purchased two toys for my son from ToyGlobe.com, a total value of $27.90. I waited and waited for delivery and finally receive a certified mail delivery notice in the mail indicating that I would need to sign for the item at my local post office, which is 2 hours away from where I am located during business hours.

This wouldn't work for me, so I called toyglobe's "customer service" line and spoke with Tony, the owner. Tony indicated that that he felt compelled to send all items to purchasers certified because of reports of items not being delivered (not to me, in general) when in fact they were received by the purchaser. (I am sorry but isn't that just the cost of doing business sometimes, and isn't that written off at the end of the year OR trackable through the post office). I explained to him that (1) this was not mentioned on his web site and would have influenced my decision to purchase from him, and (2) It is logistically impossible for me to pick the item up from the post office.

He became immediately argumentative. I asked him to resend it regular mail. He refused. I told him the item would be sent back to him. He heatedly told me that he was going to charge me the $10! for delivery and "insurance". (My first bad, I should never have paid that much, but it was a toy my child really wanted... you know the drill). I told him that if he insisted on charging me the $10 shipping/insurance I would contest the charge with my credit card company. He became incensed and told me I would be paying. I actually think he came close to threatening me.

Bottom line, sleazy company, incomplete info on their web site and HORRIBLE customer service.

BEWARE.