I purchase d a 55" Toshiba HDTV from Best Buy in December. In less than 5 months and probably less than 100 hours of use, the TV broke. Called Toshiba for warranty service and they assign it to their authorized repair shop in the Dallas area. Bayard Electronics then takes information over the phone and they determine what they think is wrong with it. THEN they order a part and after 3 weeks FINALLY sent someone out to repair the TV. However, when they show up, they inform me that what they THOUGHT was wrong with it is not the problem at all. And that they will have to order a whole new panel. But before they can do that, they have to get authorization from Toshiba. Which takes another week before they can order the part. So finally, they order the part and inform that it is on back order. So...after 6 weeks of waiting, the TV is still out of service and I have no idea when they will ever fix it. And if the service center had actually sent someone out in the first place to see what was ACTUALLY wrong with it, it would have saved at least 3 weeks. My patience has now run out. Any suggestions?