MERCHANT NAME : TL TYRE & BATTERY SERVICE CENTRE
MERCHANT ADDRESS : 3/12A JALAN DESA 2/2 DESA AMAN PURI
POST CODE : 52100
STATE : KUALA LUMPUR
COUNTRY : MALAYSIA

MERCHANT ACCOUNT : MBF CARDS (MALAYSIA) SDN.BHD.
MENARA MBF . JALAN SULTAN ISMAIL
POST CODE : 50250 KUALA LUMPUR
MALAYSIA .
EMAIL : [email protected]
TEL : 603-21677600 / 603-21677000

MERCHANT ACCOUNT NO : 1109037588

DEAR SIR/MADAM,

1) MERCHANT RECEIVED CARD TRANSACTION AT 11 NOVEMBER 2010, VISA CARD NO : 4025060068303319,
CARD HOLDER NAME : ADELINE ENG DEPOSIT SLIP NO : 3775238, BATCH NO : 625,
BATCH DATE : 12/11/2010, REF NO : 325369, AMOUNT : MYR$3, 750

2) MERCHANT RECEIVED A LETTER AT 18 NOVEMBER 2010 FROM MBF CARDS MALAYSIA SDN.BHD - REFER NO : 1109037588 FOR WITHHOLD PAYMENT ABOVE .

3) MERCHANT MADE FULL COOPERATION WITH MBF CARDS (M) SDN.BHD. DEPARTMENT AS GIVEN PHOTO COPY OF SALES SLIP AND SALES RECEIPT .

4) 20 NOV 2010, MERCHANT HAD CONVERSATION WITH PERSON IN CHARGE KNOWING THAT THE CARD WAS A STOLEN CARD AND THEY ARE DOING INVESTIGATION .

5) 14 MARCH 2011, MERCHANT RECEIVED A LETTER THAT MBF CARDS (M) SDN.BHD IS NOT ABLE TO RELEASE THE PAYMENT ABOVE DUE TO FAILING OF COLLECTION FROM CARD HOLDER .

6) MERCHANT REQUIRE FOR FURTHER EXPLANATION BUT NO RESPONSE, THE MAIN REASON GIVEN BY MBF CARDS(M) SDN.BHD WAS THEY FAILURE TO GET THE TRANSACTION AMOUNT COLLECTION FROM
CARD HOLDER, 'THE CARD WAS ISSUE BY MBF CARDS (M) SDN.BHD'

7) MERCHANT HAVE NO SOLUTION AND PROTECTION FOR SEEKING AUTHORITIES TO GIVEN A SOUND .

8) THANK YOU .