Titan Peeler
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Category: Services
Contact Information New Jersey, United States
Phone number: 201-736-3236
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Titan Peeler Reviews
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apetrangelo
May 22, 2010
duplicate order
ordered titan peeler, get one free, got 4 instead of 2, charged my credit acct $61.94, similar to many other complaints.
Cannot contact customer service, this is a scam, do not order from this company, they hope you just bite the bullet & forget about chasing them, but I will definitely follow up.
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Kate7364
March 15, 2010
Scam
This is a total scam. Went online to purchase peeler which was advertised at $14.99 BOGO, plus shipping and handling. Put my information in, and total came to $49.95. Never hit the "submit" button, but backed out of the page and closed out of the website. Came home today and I had been sent 3 peelers. There was no invoice, packing information, etc. in the boxes. When I called the customer service number (which is very difficult to reach someone), I was told that they could only refund my money minus shipping - for something I never ordered in the first place. Already called my credit card company to dispute the charge. Have placed a complaint with Internet crimes and Better Business Bureau will be next. Do not deal with this company - it is a fraud.
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SusanneB
February 23, 2010
Overcharged and No Product Received
Ordered the product, they added a peeler and an upgrade charge and what was to be a 14.99 peeler turned into $136.23. Product was not received and only 31.19 was credited to my visa as they kept the Upgrade and shipping fees. Upgrade on WHAT??
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KelliC75
December 30, 2009
Customer Service
I was searching on the website about this particular product. Once I realized it would cost me more to ship it than the item cost, I ditched the process and DID NOT click the submit order button. An hour later I got an email saying that my order was submitted! The phone number (NOT AN 800 number) ws provided. I called the number four times and EVERY time the system told me I pushed an invalid key and disconnected me. The website provided no other contact information. BEWARE OF TITAN PEELER...DO NOT GIVE THEM ANY BUSINESS!
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Debby Friedman
October 12, 2009
Time to get product and free gifts
I called from a TV commercial to order a Titan Peeler two for the price of one. I made it perfectly clear I did not want any other products or services, just the two Titan Peelers and the free Walmart gift cards that came with the order. Walmart was specifically mentioned in the phone call and I specifically said I wanted Walmart cards. Now, two months later I finally get the Titan Peelers, but no gift cards. Then I get an introduction letter from Value Plus telling me they charged my credit card $24.95 for my September membership (which I explicitly said I did not want) and instructed me to go on line for the gift cards. On line there is another form you have to fill out and send to them for yet another form with choices of your gift card - both of which take 8-10 weeks to arrive. So I'm out $24.95 for a membership I never wanted and maybe will finally receive my gift cards by February if I'm lucky. This is such a horrible experience and such a sham I will never order any product from TV again because of this stupid company. When I called to cancel my "not wanted" membership the only thing the woman could tell me is that I was right - I may get the gift cards by February and that the phone conversation was misleading. In this kind of economy it's a shame companies like this exist and a shame TV stations even let them advertise.
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Richard Bequette
April 27, 2009
Overcharged- Bait & Switch
I ordered a Titan Peeler online, and after going through their system, agreed to "upgrade" for what I thought was an additional $2 per unit. The final charge was over $52, and I had no opportunity to confirm or double check the charge before it was processed. I called the service number right away, but since it was a Sunday, they were closed, and I was told to call back during normal business hours. I called first thing Monday morning, but was informed the order could not be modified or canceled becaues the items had already been shipped. This was a lie!
I received an e-mail four days later telling me that the items had just been shipped. We still didn't receive them for over two weeks. They told me I could just refuse delivery, but they were delivered by mail; no chance for refusal. I could have sent them back, but this outfit would no doubt deny receiving the items back. One of the peelers was defective when received. Their service people were non-responsive to our complaints.
These folks are scam artists and the items are junk. BEWARE.
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Lisha Smerda
January 31, 2009
Overcharged
TV ad offers $14.99 BOGO plus S&H. I went online to order and was charged $34.97 plus S&H plus tax totaling $52.38. The telephone number they give for customer service is no good - no one answers and the call gets disconnected. This is bait and switch.
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