We purchased a car and were happy with it until a week or so later and saw in newspaper it was listed for sale by vehicle VIN and a picture of car for a $1, 000 less, when we inquired about it they offered us "free" rust proofing to try to appease us. Fast forward a bit the car now has a small rust spot, they can't find any paperwork, the rust proofing place has no record of paperwork, when we showed rust to this place they offered to sell us a "new" car, yes, I am sure they would be happy to sell us a new car, Of course we will never buy a car there again or get any car serviced there.