The Smart Circle Group

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Category: Services

Contact Information
8280 Nw 27 Ave., Miami, Florida, United States

Phone number: 305-4683813
www.smartcircleinternational.com

The Smart Circle Group Reviews

August 5, 2008
New Customer--AWEFUL Experience
Hi. This is my first experience with your company. I purchased a vacation from an acquaintance of mine for a weekend trip to Atlantic City, NJ. I went through the registration process and recieved my hotel confirmation in the mail (although i asked that it be emailed)without a problem. I'm scheduled to go on the trip this weekend and was very excited to do so. That was however, until I decided to call the reservations department at 866-746-0583 with a question. My question was simply: When is my required tour/presentation scheduled for? That's it! All I wanted to know was when i would be expected to take part of this tour which i knew was a condtion to my trip. I was given the runaround in a major way but the worst part of it...and the reason for this complaint was the EXTREME RUDENESS of a manager or supervisor from reservations named ANGELA at extension 228. She was very rude to me...i could not beleive it. She sounded annoyed with me for asking my question, told me that i did not understand what she was saying and that she was sure i would have to call her again. (Pardon me for saying but I am a medical doctor in the United States of America, i'm sure i can understand the language of a minimum wage high-school graduate!!)
If this is the way your company treats people they are soliciting sales from then I don't think you will be in business for long. I haven't even gone on my trip and I already have a bad taste in my mouth.
For what it's worth, this is the first time i've EVER submitted a complaint to a company. I always treat people with courtesy and respect and always recieve the same in return, , , , UNTIL NOW!
My hope is that the appropriate people get this complaint and address the issue before you lose more customers.

Kind Regards,

Dr. Mercedes
January 11, 2008
Fake advertising!
Well, the title speaks for itself. I actually went through the same thing with JT, and unbeknownst to me, they connived me into their business. Now, their website... wow... whoever created that is at least an awesome web designer. Very misleading though. I studied advertising/communications at Florida State University. It was actually my major...and my first clue that this agency was bogus should have been the fact that nobody there, count it-NOBODY, not even the OWNER, had ever studied advertising or marketing in all it's form. I didn't even see any books in any body's office.

Also, Jared told me there would be no sales involved, and that he himself had no experience in sales. Ok, first of all, advertising is sales, especially if you're a door to door/business to business SALES company SELLING pamphlets and packets that your CLIENTS don't even HIRE you to do. They use big name corporations to reel you into thinking that they are a high profile ad agency. Maybe they need to look up the definition of advertising, and perhaps then study it for a few years.

Most of these people are so brainwashed they don't even realize what they are doing. The girl who took me training, drove me all the way to Fort Lauderdale, and only 'sold' one Disney pamphlet to a poor and gullible worker at target. In addition, we drove to a mall located in a mostly black and his panic area. This is because the girl training me said that they would be more impulse buyers, and they are 'our' best target for selling these stupid things. Basically, we had gone to a few business prior to that, owned and operated by mostly 'white' people, where we had no luck. She explained to me that this is 'because white people know better.' ???

While at the mall, which clearly had a sign that said 'NO SOLICITING', one of the business owners told us to be careful of security, as we could get arrested for soliciting there. I expressed concern to my trainer, as she then replied, 'oh those things never happen. it's just security, they can't arrest us anyway.'

She also approached a business owner and said 'Don't worry, I'm not Jehovah's Witness or anything, I'm not trying to sell you my religion', while the business owner then replied, 'well what if I was? That would be offensive. I'm not interested in anything you have to sell.' I should have known that when I looked up advertising/marketing careers on career builder.com, and saw at least 50 openings for 'entry-level, fresh out of college!' positions, under many different pseudonyms, for the SAME COMPANY, that this was a scam.

Poor people...most of them working there haven't gone to college, or are starting to attend, with the possibility of dropping out before they finish because they've found this 'great' opportunity! Beware... they will sell their company until you say yes. And they're not good at sales... neither is the owner... remember? I am more qualified than to have a job that is commission only, and I'm sure you are too... because... yeah, you don't get on salary until AT LEAST 7 months later... that's if you've 'sold' enough 'promotional packets' to consumers. They don't even give you a license to sell these things, just a little home-made badge that says 'JT Advertising.'

At one point, we went into a car sales office, where the owner asked to see our license, and instead my trainer pulled out her 'badge' to which the owner replied, 'I could make that at my computer in my office on Microsoft Works.' They don't even give you business cards! I mean HELLO, if you're going to ACT professional, at least do a better job.

SO, yeah... beware... and don't judge a company by it's website. And if you're in this business, get out while you can. They pay you commission, in cash, under the table, and if you ever plan on having a retirement someday, and you continue working for this company, you can kiss your retirement goodbye because they don't even give you any tax forms to fill out once you accept this job.

They also make you take your own car around to these different neighborhoods selling these stupid things... they say they give you gas money, but yeah right. JT promised me lunch during my training, which I never got, for other miscellaneous problems I had with the company, which is a whole other story.

When I began my quest to JT Advertising, I basically went for an interview at his office where I had applied to on career builder, they called me in, and I ended up interviewing for another promo little dumb office inside of JT Advertising, went on a day of observation with that company, thinking it was JT's all along, found out it wasn't JT's company when a consumer asked for their business card and/or name of the company, to which my trainer replied 'exclusive promotions', asked my trainer to take me back, which she refused, and then when I came back to the office they dropped me off at my car and said I would hear from their boss the next morning on whether I got the job or not.

The next day I called JT and told him that they had not only interviewed me for the wrong company, but for the wrong position also. He informed me that he was sorry and that his company did other business than the one I observed. *cough* yeah right! *cough* He didn't even really explain to me how the mix up happened, I think they just try and recruit people, no matter what subdivisions are inside JT Advertising's office.

I could go on and on... but it's a waste of time. Good luck to those who actually think this is going to get them the business of their dreams. Somebody needs to call the Better Business Bureau on them.

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