I always buy a honey baked ham for Thanksgiving and Christmas and then buy meal throughout the year. I will no longer being do this due to poor customer service. The manager at the Columbus store is rude and unhelpful. I used to get coupons through the mail and no longer do. When I called the store I was told they would be in the local paper all week. I went and bought the paper and there was no coupon there. I went to the store to complain and the Manager whose name is Thomas stated they would be in the paper Wednesday. I told him I would not be in town as I am an over the road truck driver and would not be back until right before Christmas. His remark was that was all he could do and he virtually did not care. I asked him to have his employees be more knowledgeable and asked for the corporate office number. When I called there they were not concerned that he was rude and stated I could get a coupon online and that he should offer to put people on a mailing list. They stated he would be called and told to do that but, that was it. I guess it is okay to pay over $60.00 for a ham and then get rude treatment. Well no more for me I am not buying them anymore.