My wife just got her first "O" magazine delivered with a bill for $19.95. Of course, she like most all of you I imagine thought she was just getting a free magazine. I did a google search and came up with the Des Moines, Iowa company that handles (allegedly) screwing people into subscriptions they don't want! LOL! Just call this Iowa number (sorry, it's not toll free, so your screwed again! : ) Just call (515) 247-7500 ask to speak to Connie in customer service, or any customer service person for that matter. I explained that my wife thought she was getting a free magazine and did NOT want a subscription. The lady was very nice and asked for my zip and last name. She then told me my wifes name and our address. She said to just keep the one magazine, and she would send me out a confirmation by mail of the cancellation. She further said to just disregard the bill. Sounds like maybe enough people complained where they are at least following up with people that are lucky enough to find their number! Keep on complaining. It's the squeaky wheel that get's the oil!