I ordered shoes from Finish Line and the clerk at the store entered the incorrect shipping zip code. While tracking my package I discovered the error. I contacted their customer service and was basically told I was out of luck. That they could do nothing for me since in was already in transit. She said that she could not contact UPS and that I could not speak to a supervisor. UPS told me that Finish Line would need to call with a intercept order but Finish Line already told me that they would not contact UPS and that they would not forward my complaint, problem, or issue to a supervisor. DO NOT buy from this company.