I am frustrated by the verizon's repair service. My telephone had no dial tone and I called verizon repair service. They first set up a date then did not repair the tel. They, then set up another date (after I called them, again) which is 2 weeks away, then still no repair. I called them, again; the Rep apologized and set up another date; then still no repair. I called them, again another Rep set up another date, and still no repair. I called them, again (that's today), still another Rep set up still another date (and of course ask me to wait at home to wait for the tech to come).

I hope to find out what the hell is going on and punch the person behind all this.

By the way, does anyone know if the Verizon has a customer complaint line?