Target
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Category: Services
Contact Information United States
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Target Reviews
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June 2, 2008
Unacceptable return policy
My wife and received a Boppy seat from our baby gift registry. We assembled the product and found it was defective and then tried to exchange the seat. When we presented the seat to the employee and explained we had no receipt, we were told they would NOT exchange the seat, for the EXACT SAME product, without a receipt because the product was valued at over $20.00. The TARGET product was defective, a gift from a registry, and we wanted to exchange for the same thing. Too bad, so sad, it's a Target product but with no receipt they wouldn't exchange it, even when it's broken. Target's return policy is pathetic and is a real deterrent to customers.
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May 27, 2008
gift registry/returns
would just like to warn would be gift registry people BEWARE...Target has a don't care if you received 2 and registered for 1 attitude, because if you try to return a duplicate gift without a receipt tooooo bad out of luck. My advice go to WALMART
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May 15, 2008
Fraud and scam!
I'm going to say right away that I have never complained about a retailer before. I work for Walgreens and I know what it's like to be on the other end of retail. That said, I was still very upset with Target.
I've never had a problem with Target until I moved to Indianapolis about 6 months ago. The first minor problem was when the woman who waited on me in the dressing room was extremely rude. This happened numerous times with numerous different women. Then, I was shopping with my finance and he wanted to try something on, so I stayed halfway in the door way of the men's dressing room for him to show me his shirt. The lady very rudely told me that I could not be in the men's dressing room (which I wasn't) My finance even thought the lady was out of hand. After that, I made an large purchase (over $200 worth of stuff). $60 of that was used on a giftcard that we had received for Christmas. A couple of the items we purchased did not fit us properly so I decided to return them. The total of the return came to $80 and she told me she had to give $60 back on a giftcard and $20 back on my target credit card, which I use frequently. I was furious. I said 'Wait, I thought I spent way more than that. I'd like all of it to be put on my credit card. The total amount I spent was way more than $60. She said there was nothing she could do about it. So, there I was, with another $60 giftcard that I didn't need. I was fuming.
About 2 weeks later I received a 10% off card in the mail for being a Target visa cardholder. I decided to use both my giftcard and my 10% to buy groceries that we needed. (We never shop there for groceries because it's way overpriced but I thought it was worth it since I had the giftcard and 10% off) Of course when I get to checkout, the woman scanned my giftcard and the 10% off card and she said that the computer would not let me use both of them. I could only use one or the other. I was kind of ticked off by that but I decided to use my giftcard now and use my 10% card at a different time (it didn't expire for another 3 weeks)
At this point, I'm so fed up with Target that I don't want to shop there ever again but I decide to get groceries there because I still had my 10% off card. Of course, when I get to the checkout counter, the woman tells me that I already used the card and I could not use it again (It is only valid for one day of shopping) I was absolutely hot with anger. I told the woman the situation about how the other clerk had scanned it but it didn't actually go through. The woman said she could not do anything about it because I apparently already used it. Yet again, I was so upset. It only came down to saving about $6 but that's not the point. I feel like every time I go into that store I come out upset. It just really makes me mad because my finance and I registered at Target for our wedding and we are giving them lots of business that I don't care to give them at all. I'm extremely disappointed in Target.
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May 15, 2008
Scam and fraud!
I went to the Target in Lufkin, Texas today to return a set of dishes that were broken in the box. A couple of coffee glasses had broken handles. Because they were a gift and we did not have the receipt, we were told they could not exchange them. The box clearly states Target on it!! This is terrible. The manager told me I would have to buy some super glue!!! This is crazy!!
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May 13, 2008
Baby registry returns rip off
Target's Baby Registry is a rip-off. Their returns policy left my daughter with 16 pacifiers, a broken warmer for wipes. They created the problem by allowing multiple items to be purchased FROM the registry. Target does NOT pay any attention to whether the item was purchased 2 times or 16 times. They allow only 2 items of $20.00 or less to be returned in a year. They do NOT care if the item was broken when the box was opened, no receipt, no return. DO NOT use the Target Baby registry it does NOT work like other baby registries. Our family will not shop at Target again.
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April 30, 2008
false and deceptive labeling of bedding
Target is selling pillows with packaging that states "bamboo/cotton blend covered pillow 60% bamboo/40% cotton 300 thread count cover" The label on the actual pillow states 60% rayon 40% cotton 100% polyester. Target claims it is aware of this fact and that rayon is the same thing as bamboo and that rayon is processed from bamboo. This is false. The consumer is being decieved if he believes that this is a bamboo product. Rayon is not a fabric made from bamboo. Target is simply cheating the consumer by not stating the fact that this is a rayon/cotton blend. The package the pillow is in has very large letters BAMBOO. No company should be able to knowingly deceive the consumer. I did notify Target but they are relying on the false claim that the rayon pillow is a bamboo pillow.
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April 23, 2008
Sad
What can I say but they stink! Even though you sent your friends and family to their store for gifts, they won't exchange for another item needed/return for credit even if on the registry. I guess I'll just have to be rude to the gift giver and require them to give me the receipt/gift receipt. I guess I'll have to say (I really like the gift, but I got three today so give me the stinking receipt so I can return.) You are only allowed 2 returns a year up to twenty dollars each. They treat you like you came in and stole the items.
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April 21, 2008
Beware of them
If you buy something online, there is practically no way of returning it! I purchased a clothing item online from Target.com in November. It arrived within 7 days promptly, but it was the wrong item. Completely different size and pattern. I searched their website and it said to send the item back and they will send the correct one in return (even though on the website itself it had this item listed as SOLD OUT and no longer available... hmm).
I sent the item back, and two weeks later another package arrived. It was the correct item in the correct size, but it was utterly poor in quality. The hem on the coat sleeves and bottom were coming apart- to fix it myself would have been very time consuming. If it was one missing button ok fine not a big deal, but this was beyond the average person's repair.
I went back to the website, and it said to bring it into the store for a refund. So I go to the store, and the lady at the counter says "You've already returned this item according to the system". I explain how they sent the wrong item. She proceeds to call Target.com online? Or Target who knows and after 25 minutes (the poor woman was on hold here and there, it sucked for her too), she said "They said they're not sure why the website told you to return it in the store, but you have to return it by printing the shipping label and mailing it in". I couldn't, because it told me to go to the store and would not print a free return shipping label. I was going to have to pay $10 to ship a coat back which was damaged? This was amazing. At the end, I didn't even get a refund for shipping the item back!
I disputed the charge with my credit card company (this was in February), but now in April it has returned back onto my credit card as a charge ($69.99).
You read about how horrible their wedding registry site is, well now you know their online store is just horrible at managing simple purchasing processes and the website is buggy. Will not purchase again online from Target.com
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April 21, 2008
ICICI Personal Issue
I had taken loan from ICICI Bank last year. Nizam - 9986028204(sales guy) had come to my office to collect the documents. At that time I forced him to explain about how is the rate of interest calculated. He said he dosnt have any idea, he just looks into an excell sheet and tells the ROI to the customer. He gave me acknowledge form saying the ROI is 14%. Loan got approved, I got the money into my account(Deutsche Bank), everything went fine that time. I was in need to money that time so did'nt bother to corss verify anything. After 1year I wanted to change the ECS from Deutsche Bank to ICICI Bank, for which I went to ICICI Bank, MG Road, Bangalore(Near Bangalore Central). Just by chance I asked for my loan statement and for my surprise I came to know that I was paying 18% interest for my personal loan. Same office I met Reshma(080-41296415) regarding ROI conflict issue. I gave her all the details about my loan. I showed her the acknowledgment paper given by Nizam, where it was mentioned 14% as ROI. I also showed her the load statement where it was mentioned 18%. She said wait for few days Nizam will call you. I waited but no call, then got a chance to speak to Nizam's Manager/Supervisor Suresh. Both Suresh and Nizam are in Cox Town, Bangalore office. He claims that its a mistake of the tele girl who has left the job and its 1year over we cant do anything. Am still waiting for my issue to be resolved but both Suresh and Nizam are not at all serious, as if its a joke for them. For these I guess such cases are common and they dont take anything serious or at least look into these issues as a highest priority.
I would suggest everybody for not taking a personal loan without verifying all the details...
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April 16, 2008
Registry
I was registered with Target Baby. We purchased a Diaper Champ from the local Target from our baby registry because we wanted the nursery finished. When we set it up (a few days later) we discovered the Diaper Champ was cracked. We could not find the receipt but the item was listed as purchased from our Baby Registry. My husband attempted to return the item for an exchange for a Diaper Champ that was not broken and was told he could not even though the item was clearly purchased from Target (from the registry) within the last 30 days. In addition, the guest services staff told hikm there was no manager to speak with to help him. We will never shop at Target again and I warn everyone to not register with a company that has such poor customer service.
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