My experience with Target was a nightmare! When I was looking for a specific hair coloring product, I could not find it. I tried to look for an employee to assist me, but had a hard time. Once I was able to locate an employee, she made an uncalled for comment, about how that specific Target branch did not carry the product because they targeted "ethnic" people. I was completely taken back by the comment. To me, it sounded racist and I did not feel welcomed.

That was just the beginning. As I was checking out, I had coupons for certain products. The cashier was utterly ignorant of the stores coupon policy and made rude expressions. The cashier kept rolling her eyes, making sigh noises, and putting her hand on her waist.

Instead of feeling satisfied with my purchase, I walked out feeling disappointed and frustrated. I could not believe the lack of customer service and lack of products available. I used to enjoy shopping at Target but after this occurred; I will not be shopping there anymore, until things change.

I have to say that I am disappointed on the values I once believed that target use to stand strongly by. Giving great customer service and team members who truly carry pride in their work. I once had a friend who was a Executive Team Leader who loved her job and the team she lead. The team also loved her and their other team leaders, they ran that store like a well oiled machine and it showed. My father even worked in a target store where they acknowledge his hard work and understood his needs when he became disable due to a car accident. I honestly hoped and even dreamed a little about working for such a company ( while I was working at another retail store), but the Marina store had crushed that hope...  Such depressed employees and rarely do I ever see a manager( team leader) on the sales floor. The usual response when I ask a employee is that he/ she is the office " all the time". Rarely do I  see a smile or it's short lived due to the fact their not happy being there at all. I worked as a manager in a similar company for a few years and I worked hard to be a leader, not a boss.  I worked hard to earn the respect of my "TEAM" and not delegate orders without listening to my team members needs. It seems to me that there is a problem with the leadership in that store and it is tarnishing Target's name. Target praises to be ranked 19th most admired company in Fortune 500 in 2009, but currently they rank 22nd. If Target doesn't want to continue to drop, I suggest they start revaluating their store team leaders and  that they start with the Marina store or this will not be the last word you hear from me. I can't stand injustice from a person who apparently hold a title of "Leader"...

I purchased the new Narnia The Voyage of the Dawn Treader (blue-ray+DVD+digital copy) at Target in Shiloh. When I got it home and my husband opened it, it was not in a plastic container but in cardboard sleeves (very junky). When he took the DVD and blue-ray out they were both scratched and had fingerprints on them. So I went back to Target. I know they have a stupid policy and I try not to buy things there ... but I made a mistake AGAIN! Knowing how Target is I went back and got all the copies of the movie they had on the shelf and took them to the return department. I wanted to exchange for just a blue-ray but they didn't have any. Well, the person opened every one of the copies of movie and they were all scratched and had fingerprints on them. So, I asked if I could get a store credit since they all were defective. Well, the person called one person up and she said she couldn't do it they would have to call someone else. So I waited waited and finally the "manager" came up. I told her the problem and showed her all the movies that were defective and asked for a store credit. I even told her that I had had this problem once before last year and the manager gave me a store credit because they didn't have a movie that wasn't scratched. Well, she said because people pirate movies (she insinuated I was a pirate) she just couldn't give me a store credit I would have to LIVE WITH IT!!! She was very rude and I am not a pirate I am a grandmother and have no idea how to even copy a movie. I don't understand - they have to send all those movies back to the manufacturer anyway, they could have given me a store credit and sent mine with them. My husband said they probably rewrap them in the back and if I go back today they will be back on the shelf. Now who is pirating. They are ripping their customers off = all I wanted was a store credit. They have done it before ... especially since all of the movies were defective. I said once before that I would never shop at Target again --- this time I mean it -- I will continue shopping at Walmart where the people are friendly - not rude and smart alec.

I received a gift card and went to buy something at Target for the first time. I am a diabetic so I can only drink sugar-free drinks. Pepsi was on sale for 4 cartons for $11 so I picked up 20 cartons to use up my gift card. When I started to check out, the manager would not let me purchase the Pepsi. He decided I could only get 10 cases. When I started taking 10 cases off the cart so I could buy the balance, the manger refused to let me do that. He took the Pepsi back.

i am a single mother of one trying to get by and trying to take care of my daughter.After a year of working for this company.i have been employee of the month twice. ive had open availability. i have struggled with babysitter after babysitter to stay loyal to this job. i fell upon the decision of putting my child into a daycare facility and had to change my availablity based upon the day care.. this supervisor from hell.hasnt been there longer than 6 months.. in her short time at the company. she has managed to fire and push many great team memebr to no longer work for this company.. she is racist and she talks down to people both young and old..this woman said very nastily that she denied my availablity which is 8-5 simply because my daughters daycare opens at 7am and i rely on public transportation to get to and from work.. and the daycare closes at 6 and i am the sole care taker of my daughter. my hours got drastically cut and 2 people were hired to take my spot.. my hr refuses to do anything about this situation.. i have offered numerous times to work in any other department including BATHROOMS!!! and after doing so much for this company.and soo much more i am booted out as an unvauable team memeber and i am told that i no longer meet the needs of the busniess.. but yet positions open up and get filled and i never seem to amount to enough for this company..TARGET donated to charites and does good on the outside. but the people who really make target what it is are not valued...