Suzuki Auto
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Category: Automotive
Contact Information United States
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Suzuki Auto Reviews
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Kubim
August 23, 2010
Not delivering on promises
I purchased a second hand vehicle from Bryanston Suzuki. My vehicle is a 100% but there was a few items shortmissing which the sales agent promised to supply. Till now I have not received my spare key which Paul has promised me. I even took my car in on the 27th of July for them to take my car to have the key encoded and still the key has not been made or supplied. I honestly feel that this dealership did not keep their word a sales agent working for a company is the face of the company and Paul constantly lied about the spare key. This is appalling service and I would not recommend anyone every buying anything from this dealership as they are not trustworthy! Even though we have complaint on Hello Peter, spoke to the customer relations officer no one from the dealership has the decency to even get back to us. Now when we followed up with the supplier of the key we were told that Suzuki Bryanston said they will not pay or supply the key!! This is going back on a promise made by Paul!! Could someone from this dealership please take accountability and own up to promises made and supply my spare key!
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