I do online surveys from time to time and some of the invitations use surveyrouter to supply surveys. Sometimes an hour glass shows up and then nothing happens.

If I press refresh then I just have to reinsert my contact info etc...

The tech support people keep telling me to turn off security and make cookies allowed.

I have tried everything but 99 per cent of the time the surveys don't work. The times that anything happens I get an error or get diqualified.

I don't know what to think.

What can I do about this.