on Fri.Oct 1 2010 I gave my account number to download software, I was never able to download it. So with in 30 min I sent a e-mail to [email protected] to cancel this. I have a copy of this . My wife called on Wed .the girl was VERY RUDE and said it could not be canceled. I am making one last attempt to get this cancelled, then I will give it to my attorney. I will never attempt to us this software again, and would never refer or give a good word for this software. I want my money refunded now. This is the biggest SCAM. Paul Wratislaw