I feel better that I'm not the only one that got scammed on this. I had the same problem. I could not get on my computer until I purchased the product for what was suppose to be a one time charge of $59.95 and instead was charged $80.00. I had to contact them to get it download even. I then contacted them they overcharged and the extra $19.95 was not authorized and I'm still fighting with the. over it. Some one needs to stop this company.