On June 19, 2010 a Sunrise Senior Living aide's negligence resulted in my 85-year-old mother falling, breaking her leg, and spending 4 painful months in a rehab home. The fall happened at Sunrise of Jacksonville (FL).

Sunrise corporate refused to consider a fair reimbursement. Not only did they never apologize, they treated the entire affair with as cold a heart as they could muster. We asked for what was fair--forgiveness of all fees during Mom's absence and reimbursement of out-of-pocket expenses resulting from the negligence-related fall.

Sunrise's attorneys dragged out the process for all four months...never offering anything close to fair compensation, never mind anything extra for the pain and suffering they put my mother through. The fall also resulted in her hip replacement surgery, scheduled for August, to be postponed until the following year.

Yet, despite all this, Mom opted to go back and accept a severely reduced settlement. Two days before she was to return, three Sunrise staffers evaluated her and told her how much they looked forward to her coming back. The next day-- the day before she was to return-- Sunrise refused to readmit her until an agreement was signed, and the only agreement they offered specified that my mother could not return. This is the company professing only the best for your loved ones in their sunset years. They call it The Sunrise Difference. The Sunrise Difference is the cruelty, malice, and disdain with which they treat a resident when that resident has been wronged.

Please feel free to send this to everyone you know with an elderly loved one. Let them know how cold and malicious Sunrise Assisted Living is. Spread the word that no one else should put himself or herself in a position to be treated this way.

On June 19, 2010 a Sunrise aide's negligence resulted in my 85-year-old mother falling, breaking her leg, and spending 4 painful months in a rehab home.

Sunrise corporate refused to consider a fair reimbursement. Not only did they never apologize, they treated the entire affair with as cold a heart as they could muster. We asked for what was fair--forgiveness of all fees during Mom's absence and reimbursement of out-of-pocket expenses resulting from the negligence-related fall.

Sunrise's attorneys dragged out the process for all four months...never offering anything close to fair compensation, never mind anything extra for the pain and suffering they put my mother through. The fall also resulted in her hip replacement surgery, scheduled for August, to be postponed until the following year.

Yet, despite all this, Mom opted to go back and accept a severely reduced settlement. Two days before she was to return, three Sunrise staffers evaluated her and told her how much they looked forward to her coming back. The next day-- the day before she was to return-- Sunrise refused to readmit her until an agreement was signed, and the only agreement they offered specified that my mother could not return. This is the company professing only the best for your loved ones in their sunset years. They call it The Sunrise Difference. The Sunrise Difference is the cruelty, malice, and disdain with which they treat a resident when that resident has been wronged.

Please feel free to send this to everyone you know with an elderly loved one. Let them know how cold and malicious Sunrise Assisted Living is. Spread the word that no one else should put himself or herself in a position to be treated this way.

Sunrise Senior Living in East Setauket is a horrible place. No family should get involved with this totally innapropriate place. The manager Frank Morofsky is completly innapropriate towards family members of residents. His relationships with family members are unprofessional and completly unethical. I highly advise anyone considering Sunrise in East Setauket to re-think their decison and consider another senior living home. Furthermore the other employees are also liar, cheaters, and engage in untheical activities as well, especially with personal relationships and finances.

This company is supposed to be an assisted living facility and take care of our elders. It does not do this. They hire lazy care givers that get minimum wage, and only put 2-3 on the staff to cut down on budget, and these people are the ones taking care of our parents.

The buildings are old, dirty, smelly, and falling apart. I thought this was just the way all facilities were until I visited others. I recommend you do the same. Shop around before sttling for Sunrise. They are an awful place to leave a loved one.

Their management has been all over the Internet for securities fraud, bankruptcy, and other things, and this company probably wont survive long.

They have very un-updated buildings are they need to put a lot of money into their homes like the others are doing.

Take my advice, and stay away from Sunrise.