When I called in on a product which was advertised on TV paid programming, gave the information, and then found that they could not send to Canada, I was then put thru to a persuasive sales scheme unrelated to that product and led to believe that I had won a free trip to Florida, got swayed to purchase and then was charged on Visa and NEVER RECIEVED ANYTHING in the mail confirming anything. - just a charge to VISA. Did I ever get suckered. I have no phone number nor address for contacting this company.