Sleazy company. My son bought tix (on my card) for Dave Matthews at Hershey. Tickets were described as "General Admission" with a seating chart labeled "StubHub Maps" that showed the section right in front of the stage (the equivalent of about 15 rows deep).

Lo and behold, the chart later switched to include a "Front GA" (the first 50 YARDS from the stage) and a "Rear GA" (the second 50 yards from the stage). His tickets are, you guessed it, "Rear GA, " a section that didn't even exist at the time of sale. StubHub took no responsibility, and we even lost the credit card dispute because of StubHub's user agreement.

Basically, what we learned is that the seller can claim anything, StubHub will go along, and there's nothing you as the buyer can do about it. It was an expensive lesson for my son, but in all honesty, folks, you have no rights. Do not buy through this company. (If you're looking to scam someone as a seller, however, this is a very accommodating environment.)

I bought 3 tickets to the frey concert past summer from stub hub & when i went to enter the concert i was told the tickets were no good (conterfiet ) I was told by security that this was happing often when tickets are sent by email you can print out many copies & sell them to anyone & i was told again by security who ever gets here first gets in. Being very very angry i called stub hub & they said no way but they were after paying for tickets & limo stub hub said they would make it up to me with other tickets. when it came time for stub hup to get me tickets they changed their minds on getting me tickets all they wanted to do is give 100.00 off of future tickets unbelievable.

I purcahsed two tickets for a Atlanta Hawks vs. Dallas Mavericks game, Feb 26. The tickets have a face value of $70.00 each, I paid a total of $225.00. As the tickets were a Valentines Day present to my girlfriend, I didn't mind all that much. Clearly printed on the "Legitimate" Philips Arena Tickets, it states that Game Time was 8:00 PM. When we arrived (approx 8:00 to 8:05P M) the score was 50 t 50, and it was the beginning of the third quarter.

I called Stub-Hub, and the "Customer-Non Service" gal said; It States on our Web Site that we are not responsible for game time changes. She ofered to refund me the $25 processing fee.

Stub Hub charged my credit card for an order that they canceled. DO NOT do business with this company unless you want them to charge your account without permission.

What do you call an e-mail that instructs you to copy the contents, labeling the content a ticket. I would call that an e-ticket. Stub Hub guarantees an automatic refund within 30 days for e-tickets. Yet Stubhub refuses to refund my money stating they request return of the tickets for a refund. Lets ignore the fact that stubhub never gave me real tickets, or that tickets used to be delivered via mail, fed ex, or ups and lets forget tickets are usually embossed, have seat numbers, dates etc. Ok, so embrace the new technology, no problem, e-mail me something that looks like a voucher, tell me to print the e-mail and leave me in hopes that when I arrive at the event, they'll accept the printed copies I made and let me in the door. When it comes to a refund though, the new technology stubhub used to get what is loosely called a ticket, to me, stubhub conveniently forgets how to refund their own e-mail. How's that for customer service.