SOMETHIGN HAPPENEND TO ME TOO. THE PRODUCT ARRIVED LATE, THEN ONE WEEK LATER THEY WERE CALLING ME CHARGING ME FOR 200. I TOLD THEM THAT THEY DONT HAVE THAT INFORMATION IN THE WEBSITE. SO I RETURNED THE PRODUCT AND THEY KEPT CALLING ME. I TOLD THEM THAT AM NOT WORKING AND I DONT HAD MONEY BUT I WOULD SPEAK WITH SOMEBODY PROFFESSIONAL ON THIS CASES. THEY CALLED ME AGAIN TELLING ME MY CASE WAS CLOSED, THAT I DIDNT OWE NOTHING. THINGS TURNS OUT THAT I FOUND OUT IN MY ACCOUNT, THEY HAVE BEEN TAKING MONEY TWICE A MONTH CHARGING ME FOR SOMETHING I DONT KNOW..THEY DOSNT HAVE CUSTOMER SERVICE AND DOSNT ANSWER EMAIL..THEY HAVE TO BE STOPPED!!!..THYE CANT BE STEALING MONEY LIKE THAT...

THIS IS A TOTAL SCAM. CALL THE FTC AND FILE A COMPLAINT 1-877-382-4357

As so many people before me, I ordered a 30 day free trial of Striaex Scar Removal product. Unfortunately, the 30 day free trial is only a 10 day free trial once you read the fine print on the forms you receive with the package. You also are informed that your 10 day free trial starts from the day you ordered the product. Please explain to me how someone can return a product within the 10 days when it was received 11 days after the order was placed. Plus their website wasn't working to get an RMA number so one could return the product, and their customer service phone number is only a recording directing you back to the website that doesn't work.

They are now threatening to send a collection agency to collect their money and to notify all the credit agencies to destroy my credit.

I recommend that anyone who has fallen for this scam to contact the U.S. Federal Trade Commission and join those of us who have been scammed. The FTC lawyers will be working with the Canadian authorities to put a stop to this company's fraudulent dealing.

June 19, 2010

I received a small bottle for a claimed free 25 day trial which turned out to be a "10 day trial" and paid $2.95, returned the product after 1 wk. I didn't receive any bill and after 2 months got a bill from transworld collection agency for$297.00 for a 2 month /2 bottle supply of the product and 25% charges. I emailed transworld and told them that I returned the product and only received 1 bottle why would I be charged for 2, I offered to pay 1 bottle but they refused and told me to talk to transworld instead.I called transworld again this morning and was told that striaex would only authorize me to pay 75% of the bill. Why would I pay for something that I did not get? Just found out today numerous complaints of the site.Pls DONT EVER DEAL WITH THIS SITE!!!

TIPS FOR RESOLVING!!! I'm hoping this will work.

Background:
I have the same problemas everyone else, I ordered Striaex about a year ago. I returned it on time, I think, but it took so long to get it that I was probably out of time by the day it arrived. Luckily I went online and read about it being a scam, so I cancelled my credit card. Then they REFUSED my shipment (for which I paid over $13) and it came back to me, and now I am getting calls for this Transworld collection trying to get like $190. No way am I paying for a product that I sent back and they wouldn't take. I filed a complaint with the BBB, but Striaex didn't respond.

So this is a real collection agency, and they keep calling. I have had enough, I am going to get this fixed. So I called the Business Practices and Consumer Protection Authority of British Columbia, and they are VERY familiar with Striaex. They were very nice, but said they protect consumers of British Columbia, and my local consumer protection agency should help me.

So, as a New York State resident, I filed a complaint with the New York State Consumer Protection Board. A day later (quick response!) they have referred me to the New York State Attorney General's Internet Bureau. I just finished filling out a complaint, and I am also going to call them. This is the route to go, as your agencies have a vested interest in helping you (after all, we taxpayers pay for the agencies). So anyone who is having a problem with Striaex, contact your state attorney general, preferably the internet bureau.

I will let all know how it works out. Fingers crossed!

This company was attempting to charged my card in which it was stolen back in July of 2007. I have no idea what this company was when I saw it on my statement, I disputed the charge with my cc company therefore, my charged got reversed back. I never knew who or what this company was until now, when somehow they sent the money in which they claimed that I owed them to a collection agency requesting that I paid the amount owe which does not belongs to me. According to the FDCPA, it is illegal to attempt to collect a debt that doesn't belong to be due to identity theft. I'm still trying to dispute the charge with the agency. PLEASE EVERYONE BEWARE DO NOT PURCAHSE FROM THIS SCAM COMPANY! YOU WILL REGARD IT! Also, if anyone out there know what to do, please help me. Should I pay for the charge which doens't belong to me or should I refused. I'm just afraid that this might affect my credit scores, in which I have very good credit. Please help...