On November 09, 2008 I purchased a ‘STEAMBUDDY’ at Rite Aid Pharmacy #5641- store location in Santee, California @ Cuyamaca and Mission Gorge Road. I used the product, it soaks my clothing with water and falls limp. It does not do what is advertised. So I took the product back to Rite aid in Santee and was told they can’t accept the product because I had no receipt to show purchase. I usually toss my receipt once arriving at home. I have in my possession a Wells Fargo bank statement showing my purchase of the ‘Steam Buddy’. Also the product was advertised on the shelf as $19.95, but I was charged $24.55. Rite Aid has been my pharmacy for the past five years. Never had to return anything, never had a problem (my personnal, Rite Aid pharmacy located at El Cajon Blvd @ 63rd). I believe another customer purchased this product and returned it, because there was water in the steamer. Please refund my money, immediately Marion L. Poole 619-825-5176