respected sir, i am kush khanduja & i am regular customer of SBI phagwara branch. on 11/05/2011 i went to sbi phagwara to deposit money but they lady on deposit counter refused to take denomination of rs. 50*200=10000. she said that we dont take 50 rs. notes as she is not aloud to take it from customer then i ask to the cash manager he rudely said that we take only new currency of rs. 50 he used vulgar language and said that 'don't disturb me' . then i went to branch manager's office and told him all the problem but he take lightly & said go home and change the currency. this is hopeless branch . no management working properly no work of consumer is done on time the staff here needs tea/coffee only they don't care that customers are waiting in line. no satisfactory reply from the senior staff . new staff in the bank don't even know the difference between current account and saving account. even the cctv cameras are not working which make this branch non-safer place. your co-operation on the subject will be highly appreciated . thanks and regards