Starter Credit Direct made an unauthorized illegal withdraw from my bank account in the amount of $99.00. As I had not authorized any recent transactions or echecks for products or services, my bank provided me the company information. The money was taken by Starter Credit Direct 818-255-9978. I attempted several times to contact this company, to have my stolen $99.00 returned to me, with no success. I continued to remain on hold for extended periods of time, with no representative. The company message indicates to go on the web to www.yoursupportdepartment.com to find out more information. My bank is going to persue the issue with the company