Extremely upset with your customer service, since i have tried to halt my bank account, since i've lost my debit card. I have been a customer for the past two years and i feel as if 411 is usually reliable. I contacted your service to my phones knowledge six times between 1:02 a.m. and 1:27 a.m. on January 3, 2011. However your service after 12:00 a.m. is unreliable and i have two conversations (voice conversations) on my friends phones (812-241-5206 Matt Moore) proving that i attempted to contact First Financial Bank to close my account, through your employees, as a result that no one would steal my money. Although obviously I am upset that my account was not closed the first time, considering i obviously called more than once. Numbers 76029 and 37627 on your 1:27 a.m. shift were extremely rude and unhelpful. If i am to lose any money from this service my uncle Attorney at law Mike Ellis told me to contact him. If not i would really recommend better service to your employees. For your update i have sent everything to Mike Ellis proving what i have stated. If proof needed, i will be happy to copy anything i have recorded or taken on my phone, and send it to any address deemed necessary. Please avoid further annoyance in the future.