On January 13th, 2011 I booked 2 flights from Cape Town to Durban using SAA Voyager miles. I was quoted an amount of R306 per person for airport taxes. The amount of R482 per person was subsequently deducted from my account. (It would have been cheaper to fly on Kulula!!) I have written SEVEN letters to SAA Voyager - enclosing all the documentation requested - and have not had a single response. This surely amounts to fraud!!
Mrs E. Haines
South African Airways Vogayer
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