Snapfish began charging me $14.95 per month for something I never ordered, then claimed that I had signed up for a program that isn't even listed on their website. I asked for photos that totalled $3.95, and was charged an additional 2 dollars plus the monthly fee, which I noticed after two months. I was directed to a customer service number that sent my call to India, where they told me there was nothing they could do. Then I contacted the VALUEPASS people, who said I had signed up for there program. This had NEVER happened. It is a complete scam and I am angry. I contacted my bank to dispute the charges, and they are working on it. BE CAREFUL on the internet