Money was taken from my bank account in the sum of £75.77 plus £1.50 debit card charge. My bank can't seem to help and I wonder if there is any way of retrieving this money.

This sum was taken unknown to me as I hadn't ordered anything, I can only assume my card was cloned. Neither have I received any goods.

The only proof I have is as above, the company/product name, although I accept this isn't really proof.