SMC
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Category: Services
Contact Information United States
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SMC Reviews
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shirlroy
September 26, 2009
all wrong
all wrong they lie
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truck driver dad
September 12, 2009
smc rip-off
smc will not refund your money only take it .BBB does not help either, they should warn people about them!
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johnny dyer
September 8, 2009
i never got my kit gut thay got the $$
i ordered a kit over six mo's ago and i have talked to them also & talked to ups also the kit was to come to my po box but it never got to me when i talked to them agan thay said that thay do not ship to po. box's so thay sent it to my ex wifes apt and someone at the office signed for it so here it is six mo's later and i have not got my money back or have i seen the kit yhat i don't wont now and i get tired sitting on the phone tring to get my money back there has got to be someone that can get something done about this and get my $79.00 or so back thay may owe me more then that johnny dyer #404-783-7220
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the bus driving mom
August 31, 2009
Unauthorized charges
I joined SMC and they said it would be a 15.00 charge to ship me out the material to review and to start selling for 1 month without any other charges.. Told me that if I decided to continue it would be 40.00 dollars a month which I would be charged on a monthly basis so that I was not locked in for a year and could cancel at any time. 2 weeks after receiving the kit I received a bill for 1438.20. WATCH OUT!!! FRAUD!!! I called to speak to a person about the charge could not get anyone so I canceled and am sending it back. (at my expense of course). I dread when my credit card statement comes in.. FEEL FREE TO CALL ME IF YOU HAVE ANY QUESTIONS.. 609-965-1450 LIsa
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bruce grover
August 31, 2009
unauthorized bank withdraws
They took 275.00 from our bank acct. without our permission. We would have never known if we hadn't taken a close look at our bank statement.Now I am playing phone tag with them trying to get our money back.Who do they think they are taking money out of peoples acct.'s with out permission.According to the complaint page they do this alot.
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PakW71
August 17, 2009
Rip off
I, like many others, have experienced the truth behind SMC. Like most members, I was watching the SMC infomercial late one night thinking it sounds good, so I decided to give it a try.
What a mistake that was...
Granted, this was a few years ago. But after seeing the infomercial on the other night, I was prompted to write a complaint.
After signing up, I received all my items shortly in the mail. I had elected to pay the entire membership fee upfront, instead of the quick-start amount because I was sure I wouldn't regret it.
I immiediatley began looking through the catalogs and looking at the "confidential" price guides, showing members' costs, MSRP cost, and suggested sale cost. I immediately noticed the prices were ridiculously low compared to their suggested price.
Anyway, I started listing things on eBay. Days went by and no bids. Weeks went by and no bids. Before long, I had racked up so much money in eBay listing fees, I was becoming very discouraged. I finally came across a couple items that did actually sell, granted they weren't worth much, but I did sell a few. (buckwheat neck pillows).
I then discovered one of SMC's dirty little tricks...if you don't place an order for more than $25, you are charged a $2.50 "service fee". That may not sound like a lot, but considering that most customers will only buy 1 item, your chances of making a big order are very slim. So basically after all the eBay fees, PayPal fees, SMC fees, I barely would break even on each item.
SMC's items do not "sell themselves", as the commercial says. In fact, they are junk. They are cheap nick-nacks you would expect to find at flea markets (which is one of their big selling strategies...go figure). And don;t even bother trying to sell their jewlery. If you look on eBay right now, there are 1000's of listings selling all his gold and diamond crap, and they are all SMC (you can tell by the generic stck photo SMC gives you to use for listings). Who in their right mind would buy a diamond necklace with a supposed value of $1000 when the seller is only selling it for $100? Think about it...
SMC's MSRP values are VERY inflated, and in my opinion, VERY misleading. In their commercial they claim you can sell items for 200-300x what you pay for it. Well...in theory yes. but in reality...no. They put their MSRP values on their items at such high amounts, it is laughable. You will be lucky to get anywhere near what they claim its worth. In fact, most the things I was able to sell I could only get less than half the amount they claimed it was worth. And even then, I was still barely breaking even.
One thing thy also fail to mention in their commercial is the fact that once you pay the $100's in membership fees, you have to renew your membership yearly, or they drop you like a used kleenex. Beleive me, I know. You can spend $100's or $1000's on buying their items, but if you don;t renew your membership by the day its due, they will cancel you and won;t even give you a grace period to get back in if you forgot the date (not that you would want to).
SMC's success stories on the commercial literally make me laugh. When I watch those, I always think "who in their right mind would walk into those little stores and actually buy that junk? The products actually look halfway decent in the catalog, but once you actually see some of it in person, its cheap plastic junk.
SMC is simply another "get rich quick" company on the late night infomercial TV lineup. Don;t buy into it, and don;t get sucked in like myself and many others have. It isn;t worth the hassle and definitely not worth the money.
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Gene Williams thats my name
July 2, 2009
membership fees
paid 39.95 start fee, received catalogs, was contacted several times by reps; after attempting to sell merchandise in my neighborhood with no sales, was told to try other options, all requiring investment, which I informed them I could not do{I'm on ssi} they are billing me $439.81, and have turned it over to a collection agency: I haven't sold anything or collected a dime!
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Laura Nivar
April 22, 2009
membership fee cancellation
I was charged for a memebership which I never used and tried several times to cancel but they keep taking money from my checking account but never acknowledge my calls. I want out of this hell!!!
Help me get results please.
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Alfred
April 16, 2009
Terrible company
I wish that I had known about your web site before contacting SMC. I contacted the company to learn more about making extra money. I received a couple of phones calls filled with promises of a great side income.
The day after my second phone conversation, I decided to cancel my membership before the end of 30 days. I was informed that the $5, 580.00 I was talked into putting on my credit cards is non refundable. This was not clearly explained when the charges were made. I was told that they have me on tape agreeing to the charges.
I returned the kit. now I am waiting for a return of my $399.00 membership fee. Despite my cancellation, I now have an invoice for over $5, 000.00. SMC will not return my money. I was told that that was not their policy. I 'should have asked questions'. It's a business.
Need some SMC products? LOL. I seem to be stuck with this company until I sell enough items to get my money back.
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cynthia bonnette
February 23, 2009
cancellstion of membership
on feb. 19, 2009 I agreed to join this club and extended my debit card in the amount of 39.95. After considering the package over the weekend I decided it isn't for me. Today on several occasions I attempted to cancel. 1st conversation w/their customer service stated I needed a membership # in order to cancel & it would be available by noon. Again I attempted to cancel and provided my membership #. I was told that I had 3 business days to cancel and I took advantage of canceling. I am now told that I have to wait for kit to be shipped to me and return it in 30 days in order to get refund less shipping and handling both directions, , I have the right to be refunded full amount prior to smc shipping membership package.Please help, sincerely Cindy Bonnette P.S the sales rep that I joined with reassured me of 3 business days to cancel, that conversation came up several times. I tried to reach that person by phone and the # has been changed?!
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