Attn: Mr. Mohammed Abdul Rasul.

Dear Sir,
I would like to draw your attention regarding the above subject. My client Mr. Abuzar Moeen Ahmed and his family travelled to Singapore in the month of November 2009 on one year validity ticket, unfortunatelyáSingapore Airlines closed their operations from Karachi in February 2010.á
My client asked me to refund the SIN-KHI sector, I have made those tickets through NICE Travels Karachi and I asked them to refund the tickets. Theyásubmitted the refund case on 26 February 2010 which is attached for your perusal.
After almost one month I asked NICE Travels and they told me that the refund will be give in almost 45 days, than visited Singapore Airlines Karachi office several times and the employee's said all the refund applications is in Head office and they process those refund cases.áLast month on May 2010 Mr. Mumtazápromisedáme that they will refund the amount by end of May 2010, then I started chasing Mr. Mumtaz from 1 June 2010 and he was never on the seat, finally I visited your office again today 10 June 2010 and they told me that your refund has not been approved from head office and they reluctant to give anything in writing. I am veryáembarrassedáin front of my client. On my insist and request they gave me your email ID and asked me to contact you directly.á The client information alongwith refund code MERA # are as follows:


NAME á á á á á á á á á á á á á á á á á á á á á á áTICKET # á á á á á á á á á á á á á á MERA # á á á á á áSECTOR
Abuzar Moeen Ahmed Mr á á á á á á á á 618-3699-487-550 á á á á á á á á á 701044 á á á á á á áSIN-KHI áá
Moeen Nausheen Mrs á á á á á á á á á á á618-3699-487-551 á á á á á á á á á 701045 á á á á á á áSIN-KHI
Abuzar Shaheer Ahmed Inf á á á á á á á 618-3699-487-552 á á á á á á á á á 701046 á á á á á á áSIN-KHI

I request you to kindlyáintervene and solve this matter at your earliest.á


Regards,


Aamir Aijaz
92 300 2503036

scan0001.jpg copy of nice travel invoice