Shoprite
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Category: Services
Contact Information United States
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Shoprite Reviews
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1abc
May 11, 2011
Unbelievable!
I called the woman from Human Resources about 2 weeks after she had called me back and had said twice that she believed me and that I didn't have to show her my two receipts and that she would be willing to meet me at this Shoprite when I show the managers my October receipt which proves that I did buy a good homestyle garlic turkey breast there that cost 6.59 for half of a pound not 3.21.She had said in the first that she would speak with them and get back to me and that usually takes a day or two.
Well, I told her that I would call her if I could go that Thursday of that week to meet her there but I couldn't go. She never called me back about this. And I had told her then, that I'm sure that they are still going to deny they ever carried it and I said they might become more defensive and angry because my October receipt proves that I'm right and they're wrong and they don't want to admit it, she said no, I'll talk to them.And when I spoke with her May 2 she now says that she did speak with them and that they said that they only have been carrying this cheaper type of garlic turkey breast and that someone made a mistake with what they gave me in October! Yeah right, I purposefully sought out and bought a cheap fake processed type of turkey breast (which I don't like and never buy, )before, and I only got this good homestyle more expensive one once by mistake!? Total bull!
I told her again for the zillionth time, that I did buy it there several times before October and that the Deli manager at this store told me on the phone weeks ago when I first spoke with her, that the more expensive garlic turkey wasn't selling there. I said to this woman from Human Resources in my first and my recent conversation, how would she have known it wasn't selling if they never carried it there? She said she didn't know and that she looked in their case when she was there recently and she said it is the cheaper kind that they are selling now. And she said I should just ask to taste it before I buy it.
I said I didn't need to taste it because as I said, I had already bought it there quite a few times before and I knew that I liked it and I had told her during my first conversation that I had seen it in their front case a few times before but I wasn't sure I would like it, but then eventually I asked if I could taste it, and they gave me a little and I knew I liked it.She sounded as if she believed them now and said the store manager told her he doesn't think I'm being deceptive, she said it's human error. Unbelievable!
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Iper
February 3, 2011
Cockroaches crawling over the food
Yesterday I went to buy groceries at Shoprite Strand. When I came to the till I saw cockroaches crawling over the food near the till. I was disguisted and made the teller aware and she arrogantly told me its not her problem. Disguisting and pathetic service! Is their perhaps a health inspector nearby?
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Malission
September 22, 2010
I will never shop at another one of your stores
On Friday evening 02102009 at 18.11 I went into Shoprite Malvern as I do religiously and was purchasing a box of tampons (yes tampons) as well as a 2 litre coca cola. I swiped my Credit Card at the till 3 times with 3 different cards before having the manageress take my items away and tell me to please leave!!! i was so embarrassed I just walked out not thinking to get a name.
It would have been more civil to ask me to go to another till as they were accepting cards but to tell me I cant buy at the store is something I have never experienced before. I am HUMILIATED and vow to never to return to the store again, bare in mind Pick n Pay and Checkers are somehow always right next to each other and we as consumers have a choice I obviously made the wrong one.
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Schilla
August 26, 2010
Manager with bad attitude
On sunday the 16 of August i went to buy a tooth brush for R16.75, so by seeing that it was that price i took it to the teller to pay.The cashier scanned and told me it was R31.99 therefore i asked to see a Manager as the price is not what i saw.Norman Bergman was busy with his cell phone playing games and didn't even look at my face as a client. He told me i was stupid as i didn't read what was written on the description.I felt embarassed in front of other people in the shop that i ended paying that R31.99.So i advise other customers to boycott Shoprite checkers in Yeoville. Please don't buy there as the manager doesn't have respect to customers.
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SanT45
August 19, 2010
Don't buy from them
I bought a Classic 32" TV from ShopRite in November (Black Friday Sale). They were out of model advertised Haier, they were substituting Classic. The picture went on the tv, tried to get it fixed, the company is no longer in business so they could not get parts. DO NOT BUY TV'S FROM SHOPRITE when they have their sales. I have to buy another tv now after the Classic only lasted a year.
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Tim L
April 20, 2010
workers
Today my friend went to the pizza restuarant next to the rt9 Shoprite. After he went into the store for something to drink. After entering the store he was aproached by a worker ( Benny ) and was told to " leave because I cant deal with your shit today." My friend without a fight left not knowing what he was talking about. Then we met up and he told me the story. Later we went back because I wanted candy and he wanted a iced tea. We walked around not being loud or horseplaying then we got what we wanted and got on line, the worker saw my friend and snatched the iced tea from him and told him to get out. He again left but told my other friend we were with to get him the drink. The worker refused to give my friend the drink back. My friend then walked and got another iced tea and brought it to the register he told him to get out or he's callin the cops. So my friend gave the drink to me and told me to get him the drink and the worker ( Benny ), knowing that it was for my friend, told me i could not purchase the drink. I said " who are you to tell me i cant buy this drink " and he stood infront of the lane saying "wait for the cops to come and ask him if you can get the drink. " Me, not wanting to wait a half hour for a police officer to come, gave him the drink and bought my candy. He had no problem with me buying my candy but since he knew the drink was for my friend he wouldn't let me buy it. I think it is not right to do that because there was no reason to throw my friend out, then not let me buy something for him. I honestly think he is racist or something because I'm white and he let me get my candy but since my friends were spanish and black they couldn't purchase a item that is B.S.
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paul tartaglia
August 1, 2009
wrongful termination
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I worked for a large supermarket not names right now i am a butcher and was working on a sat night by my self from around 3:30 that after noon the time was now 8:40pm 20 min before i got off work and i broke down all the saws in my dept. that we use to cut steaks i was in the middle of throwing out the garbage before i was to go home when i remembered my wife asked me to pick up some steaks i got a rain chk from customer service that closed at 9pm also the next day when i came in to work i was called up to the office and told i was being being written up for and suspended pending human resources for getting a rain chk when there where still steaks left in the case i told the store manager that there where only like 10 steaks left in the case and it would have not left any stakes for the customer so i called the union they setup a meeting with mangement and they decided to discharge me on the basis of integertiy i worked there 18 months and only got written up for being late so i applied for unemployment and it was granted for 4 weeks then i got a letter of retermined determination that i was denied for violation of policy and misconduct now in the store manuel it is not a violation to get a raincheck so now i have no source of income for my family i have filled out about 30 alpplications and followed with them still nothing i put i a request for a hearing with my claim plus now we are very close to getting a loan mod on our home we are in forclosure now everything i fought so hard for is over they did not tell the labor board the truth also have my union delegete on recording confirming something is not right that hehas never heard someone getting fired for a raincheck
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Hosea Kingsley
March 3, 2009
Being made fun of
Recently while stopping in at ShopRite in Old Bridge NJ one evening after work I was verbally attacked in front of my wife and children by members of the night crew. The workers were standing in back by a meat case talking loudly and laughing, as I passed by I seen one of the workers eyeing my wife and baby daughter. This didn't bother me much as to I am used to it, but after we passed and was in an aisle I overheard one of them say loudly if they seen the "mongoloid" and they all broke out laughing. I heard the word repeted several times accompanied by much laughing and them accusing each other of being a mongoloid. I wanted to say something but my wife said to just let it be. You see it hurt me deeply because they were laughing at my 2 year old daughter who has Down Syndrome. I mean, I am used to the stares but the comments these workers made were totally inappropriate, mean spirited and hurtful. I promised my wife never to shop in ShopRite again. I asked a cashier their names while checking out and was told it was Marty and Todd. I wanted to call the owners and make a complaint but my wife said to let it be and I did.
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Kim
January 25, 2009
rude and disrepected
I went to buy some food for my apartment. This Shoprite accepts the local university fincinal aid dollars as payment. When I went to pay I stood there for 15mins while they customer service manager, Catherine, tried to run it through. Then after 15mins. she came back over and said that it was not working and that I could not use that. It was the only form of payment I had and I just spent over 1 hour shopping and almost as long waiting to get checked out. The whole time she was talking to me she was rude and DID NOT have the type of customer service you would expect from a "Customer Service manager". I then asked her to get the store manager. This tall doofy guy, Dominic, came over WITH SECURITY to tell me the same thing as the other lady. I found it comical and laughed when I asked who the guys were and found out they were some RENT-A-COPS. It was embarassing and there was no reason to have brought security over. I explained to him that you accept this form of payment, why am I not being allowed to use it. He said they could not get it to work...How is that my problem????? They did not try other means ie contacting the school to see what else they could do etc. Also they copied my information down from my student ID, which was absoultely unnecessary!!! An official complaint was filed with Shoprite 1800 number and I will prusue this till I feel the sistuation is rectified to my statification.
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September 2, 2008
Customer Service
I went to Shop Rite in Old Bridge on Rt 9 North by the Ferry Roud. I wanted to get some cheese and ham for my family breakfast. I was very surprised when instead of thank you I got harassed by one of the workers for making they work hard for my order! Worker talked about me with her co-workers in front of my face with her back turned to me. I got my order with an attitude that has been almost throwing into my face. In addition I got comments about my hair and my clothes. After feeling awful I spoke to the manager and I got the same attitude! WOW! So when I got home soaking in up and opened my shopping I opened the packet and it smelling bad. I felt harassed, unfair, humiliated for shopping and choosing to spend my money at the SHOP RITE! I got back, and asked them to try what they sell. They pretended along with the manager whose name is CHRIS that they don't know what I am talking about. All I said that if I ended up in the hospital after eating this they can be sure I will sued them all! NEVER AGAIN I GO TO THIS STORE!
By the way I know they didn’t take me serious. But I take my family serous. That is why I will not leave it alone and will write to whose above them.
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