I ordered the video. I agreed to the free supplements for shipping charge of 6.95. Then they started calling me for product sales. I told them to stop. Then I got a notice I had to call a number to OPT OUt of their selling program. Not to mention the video is crap and arrived damaged from poor packing. When I called for return instructions, they tried to get me to not return the product in exchange for a 10.00 refund which did not cover all the charges and shipping. They refunded the 6.95 shipping and gave me RMA number for video. A week later I received another shipment, unauthorized. I received an RMA number. I will see if I receive refunds as promised for video and second shipment. I filed a complaint with CA. Attorney General and dispute with my Bank.

I had purchased Shapely Secrets in April and the payment was directly taken off of my credit card. Approx. 1 month later (5/26/08) My credit card was charged again for $26.98 Which was for 1 bottle of essential boost. I was aware that there was going to be a charge and that they would send me a 30

day supply monthly for $19.99 plus shipping and handling. After that shipment I had been using the essential boost and it had done nothing for me. My credit card that I had been using had to be closed for fraudulent charges by another party and because I was not happy with the essential boost product I never bothered to call them and give them my new credit card #. I had no intention of receiving any further product from them and as far as I knew my account had been paid in full. 4 months later I receive a letter from RMCB collection agency stating I owe shapely secrets $19.99. I tried to call the collection agency to let them know I had already paid that amount. I got a recording saying "R.A.T channel 0" repeatedly and could never reach anyone. I then called Shapely secrets and spoke to a rude man named "Genesis" who repeatedly told me I did not owe anything and that I needed to call the collection agency and continued to give me that same # that I had tried a dozen times and received that crazy message.I asked to speak to his supervisor and he told me he could not allow me to speak to a supervisor. So I called back and spoke to a lady named "ABBY" and she said the shipment they sent me was for 2 months not 1 and that is why I owe $19.99. That was not the agreement I had made with them. They were only suppose to charge me for 1 month @ a time. Besides If I owed them for 2 months why didn't they charge my credit card for the total amount that I owed if that is what they are claiming? Well, Abby stated she would contact the Collection agency and straighten this out and I would not be charged any further. I am still concerned because If this was reported to the collection agency it was probably reported to the credit Bureau as well and I have excellent credit (Had until they messed with it for no reason) Also Shapely secrets never, even once, sent me a letter stating I still owed money otherwise I would have contacted them 4 months ago.

I was watching an infomercial for a company called Shapely Secrets. I was intrigued so I called and ordered the product. They shipped it to me promptly but they charged me $19.99 in shipping and handling, which I was totally not expecting because they had not told me. Then a month later when balancing my bank statements I find out that they had shipped me some vitamins that I had not received and charged me another $19.99 plus shipping for a product that I had not ordered nor had I ever received. When I called to complain they refunded the $19.99 but not the $6.50 for shipping. Also worth mentioning this debit had cost me $17.50 in insufficient fees, which they would not refund. Now, a month later, as I am balancing my bank statement to find out why my account is overdrawn, I discover that another company called Buyersedge has debited $16.95 from my account for a product I did not authorize. Where did they get my debit card number??? Shapely Secrets. By the way, this cost me another $17.50 in insufficient charges. When I called to complain they agreed to refund the $16.95 but not the $17.50. My only recourse at this point is to what for the credit and have my debit card cancelled and reissued. I am so mad that I do not even use the product that I ordered. But I am afraid to send it back because I do not want them to have any more access to my financial information. I will never again order anything off of the television.

Very angry consumer,

Debbie Townsend