I submitted a credit card for a free trial bottle of Total Cleanse. After submitting my credit card information for the $5.95 charge of shipping/handling I received a phone call to verify that I was going to receive the free trial. In addition, I was informed at that time that if I did not intend to continue to use the product I would have to call them within 15 days to cancel, otherwise, I would continue to receive the product at the cost of $89.00/month.
I received the shippment today 1/17/09 and attempted to immediately cancel the order. I have called multiple toll free numbers, some from the flyer included with the shipment, and others from the website I was directed to utilize to cancel via the internet. None of the numbers are in service, and the live chat is not really a chat. When trying to send my question, or cancellation, an error notice returns to my email stating it cannot locate the site.
I feel as though I have been scammed, and I want to cancel any future charges to my credit card, but I am fearful I cannot get in touch with anyone in time.