I just got a customer who sent an email to her WARRANTY SERVICE AT NICOR!!! Guess who got the call? NO, GUESS!!! ... ME!!! I have to pay $15 for a lead that was generated by a customer emailing Nicor for warranty work!!! How in the world does ServiceMagic get that info?!! Because of this, I am no longer a ServiceMagic Customer. I saw a post, Google phishes for info. I didn't believe it. How would that be possible for SM to contact someone over a private email? The customer must have emailed him behind his back! Nope, its true.

Also, every other lead has been garbage.

Now, watch for the generic construction company to post below saying how this has never happened to them. Or for ServiceMagic attempt to explain why it cant happen:. How they caaaaant read private emails.. How I should try to reeeeeeeach them to sort this out:. How theyre soooooo concerrrrned". Hahaha! Peace out ServiceMagic! Your time is up! GOOD JOB, Pissed Off Customer of getting service-magic/.pissedconsumer'.com and thwarting ServiceMagics attempts to control the search engine results of their company?. Google Service Magic Reviews and voila! YOU GET THE TRUTH!

Service Magic offers a lead service that contractors pay for. This month I paid service magic $300 for leads for work that I preform. Out of the $300.00 $182.00 were junk leads leads. Some of these lead you could not get a hold of the customers, 2 were real estate agents the just wanted bids for bargain tool tho promote the sale of a home. Several were for people that want repair work on project that needed replace. they would not refund or credit my account. These are not honest lead source and is a rip off. They do not educate the people on the sites in what kind of services they need. I want fix a job that needs to be replaced I will not rip someone, if they are suggesting a repair on an item that needed to be replace it is that can't afford it. So now I waste my time & money to tell these people not to waste their money because it will not hold up, so now I am the one who is being ripped off. They deduct money for your account as you receive lead so after they have my money they have the power. They are miss lead committing fraud & are harassing people.

Called a phone number for a contractor and was linked to Service Magic. After working with them to send people out so i can get quotes on a siding job, windows, deck, and many others. That same night my wife got a call from a person that couldn't speak English and was claiming he was from Service Magic, Or maybe Service Magic gave him our number to call us for a job. Well after about a minute or so my wife was feed up b/c she had no clue what Service Magic was and what this guy was trying to sell her. Since the ph# was unavailable on caller id. This gentleman just couldn't speak a word of English.. So that just set her off. After I explained to my wife what Service Magic is about. She got pissed that service magic gave our number to this type of company...How can we have work done, if we can't understand what they are selling? Just doesn't make any sense...It's like they gave our number to anybody.

Then we had a siding company come today and explain to me after he was 30 minutes late that the estimate he's giving me will cost $100.00. When I spoke to the contractor the day before they said it was free. And Service Magic was told I was looking for companies that provide free estimates.. So today was a waste having contractors from service magic spend 2 hours at my house and not give me a written estimate and wanted to charge me for it..

Also, I'm having problems with the contractors complaining to me when the show up and ask how many other contractors came out for bids on this job b/c i used Service Magic. I don't think they should even ask that type of question.

So after about 4 contractors that i spoke with that Service Magic provided. Only one of them has been professional and I would even consider giving the job. Since when I asked for his credentials he was more than willing to give me them and several references.. Others just got mad, and said look at their website on the work they do and about their company.

Hope this helps you all out!! And if you use this company you get better results.. I will say the girl from Service Magic is very helpful, goes above and beyond getting me the contractors, But I just don't feel that the contractors they are sending are top-notch and I think most of what they are sending is anybody who is willing to pay Service Magics fees..

They sent out my number which I did not give them. Along came some contractors and supposedly did some work on a leak on my roof, but would show me NO proof. They wanted to charge me again to come out and take pictures for Directv to reimburse me. They would not take my calls. They are a complete rip off. Stay away from Springfield Roofing, total rip off. Showed up at my door without an appointment and proceeded to check my roof at my request. Took pics of the damage but not the repair as a "courtesy" and wanted to charge to see what I paid for. Rip off!!

CONTRACTORS BEWARE. I am a flooring contractor and had been with Service Magic for about three years. I paid over $5000 for about 210 leads total. I had many jobs from these leads, and every one of my customer reviews were outstanding. Never had anything close to a complaint. Except one customer, who had a very small issue with his kitchen floor. The customer and I could not reach an agreement on how to solve his problem, so he complained to Service Magic. The customer then demanded $2200 to fix a tiny part of his floor, which I refused to pay. Without warning, notice, and without asking me any questions whatsoever about the job, SM fined me $500 (per my contract with SM), cancelled my account, and even threatened to report my company to the BBB and the Colorado Attorney General office. I was treated like a criminal! I wrote the head of contractor relations a letter describing my horrible experience; he has not replied.

Bottom line, fellow contractors is that Service Magic is, kind of, your boss if you use their lead program. When a problem arises, they will NOT advocate for you, even though you are the one paying their bills. They will side with the customer every time, and throw you overboard like you were a common criminal. In short, they treated me exactly the opposite of how I treat my customers--with total disrespect. DO NOT USE SERVICE MAGIC!!!