So I'm on Mafia Wars, through Facebook and to get rewards points I sign up for the no risk 5 for 5 'special'. Yep, it's 5 for $ 5.00 each for a total charge of $ 25.00. My fault for not reading the fine print. But I call and cancel the same day I get the $ 25.00 charge. 2 days later for 39.70 I get sent 2 paks of coffee. I call them and tell them I cancelled so they tell me they will issue a refund. 10 days later ANOTHER 39.70 package arrives. I sent them both back via UPS and call to request 2 refunds now. NO ACTION TAKEN. I then get a $ 79.00 dollar charge, that is when I cancelled my card, filed fraud charges with Wells Fargo and called again to complain, this time is was only a recording, BAD NEWS with these guys... I have had contact with Jeff Berman, his direct e-mail is: [email protected] but apparently they've gone back under the rug. A visit to their website, www.seattlecoffeedirect.com now says, "www.seattlecoffeedirect.com is no longer accepting orders at this time and is no longer maintaining customer service via phone. All customer service requests must be registered as stated below. If you have an issue regarding a previous order or for any other issue please contact us by submitting an email to the following address, [email protected]. Please include your Full Name, Address, Email Address, Phone Number, the amount you were charged and the reason why you feel you should be refunded." OUTSTANDING

I agree. I too was scammed. I cancelled my account as soon as I received the initial trial offer but clearly the person on the phone didn't cancel my account. So I was charged $38.90 without my authorization. I sent the package back unopened through UPS and it is 3 months later and I still haven't been refunded. Now when you call the 1-888-217-2233 number you just get directed to leave a message. yeah, they're really going to call back! I left 3 messages and still haven't received a call back. I am trying to file a complaint through my bank. Total scam!!

charges on 11/12/2009 and 12/01/2010 of $79.00 each on my mastercard. I have not ordered or received anything from this company. I have contacted my credit card company and have not gotten results. These 2 charges should be removed from my card and no more allowed to be added on from this company

I ordered from this company months ago. I called and cancelled my account. I received coffee in the mail and an unauthorized charge. When I called, I heard a tape and have left 2 messages. No return calls. Why are these people still in business?

Seattle coffee direct removed illegally $79.00 from my checking account on 12-1 -09 They had my debt card # from a transaction in Aug of 09 at that time I told them I was done doing business with there company they agreed to remove me from their list. I even called a week later to make sure and was told I was not on their list. Then I received a package from them on the 9th oh dec and called my bank and was told they removed $79.00 from my account. I only live on SSDI and now have no money to buy Christmas & pay bills. I may even bounce checks due to this removal of my money. Please help me as they wont talk to me .

Sincerely
Randy G Buchanan