Like others on this thread, I have been ripped off by this horrible company. $9.00 for an introductory offer turned into a charge of $34.68 and a second for $36.95. I called three weeks ago and was promised credit once I returned the merchandise. This I did, but nothing. I am contesting the charge and hope to help put this company out of business.

Ordered Coffee and a coffee grinder for $9. Was charged $34. Received a monthly shipment, sent it back 2 month ago. Still have not received the credit.

I want to give a give THANKS to everyone else who provided information about their problems with this company. I too signed on through their ad that said it was $9 for the coffee and coffee grinder, thinking this is a great deal (April 24th), BUT today I received that first shipment AND when checking my online bank statement found they have already billed me for another month. Then when I went to their website their is no online method for cancelling and no method of e-mailing them (so that I would have a record of my request). Finally, I found the information others have posted about their experiences with this company.

I was unable to reach my bank to report this as a fraudulent transaction (It is Saturday night.) But, I was able to report my card as lost or stolen through the automated system so at least I won't have any more transactions going through until the bank and I get this squared away.

Again, to everyone who reported this - thank you, thank you, thank you!!!

We have also been suckered by Seattle Direct Coffee. The initial offer of $9 for two bags of coffee and a grinder is a complete misrepresentation. Nowhere in the ad is it stated that there is a $25 shipping and handling fee. Since March 23, our credit card has been charged once for $34 and three additional charges of $36.95--four months worth of coffee in 1 1/2 months. To date, two shipments of mediocre coffee have arrived. After reading the other postings, I was amazed to have a person from the company return my call. She has agreed to cancel the membership (believe it when I see it) and claims that we should be receiving an order shipped on April 17 soon. Of course, its the fault of USPS that we have not received the shipment, not their failure to ship it.

My credit card company says they cannot block charges from this company but since there have been at least three charges, they will cancel the card and reissue with a new number. We are also disputing the charges.

Like others on here, I have have nothing good to say about this company. After receiving my grinder and two small bags of coffee for 34.00, two weeks later I was charged another 39.00. I called the company and got through to an operator and she said they sometimes ship more frequently than every 4 weeks. I asked to cancel my plan and she said I could not until I received four bags of coffee and the first two do not count. I just received in the mail one 12 oz. bag of coffee and I am thinking this was what I was charged 39.00 for. UNBELIEVABLE! I just called my bank and cancelled the card that I used for my order. It will create a lot of work and hassle for me, but I am not willing to lose 40 bucks every two weeks for a 12 oz. bag of mediocre coffee.