Seattle Coffee Direct
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Category: Services
Contact Information
United States
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Seattle Coffee Direct Reviews
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August 16, 2007
They won't stop sending the coffee nor will they refund money they are charging to my debit card!
I canceled this order over 3 mos. ago and I am still getting bags and bags of coffee @ $36.95 a whack. They now owe me $285.65 for coffee orders I never wanted. Any idea on how to get your money back? Do you just call your bank and have them investigate and then stop future billing? They have billed me so often they have sent me into overdraft on numerous occasions. Crooks - I agree!
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August 12, 2007
Unauthorized charges!
Before I okeyed the debit card, I read the fact that it was 36.00 dollars so I went back and erased my information, plus they said the card had been denied. Today my bank sent me an over draft for not 1 but 2 charges for $38.95, plus $27.00 x2. I am livid what can be done...
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August 3, 2007
Unsolicited coffee delivery
Ordered coffee online for $9.95 with "free" coffee mill. Now received unsolicited bag of coffee and they've charged my checking account $38.95. DO NOT BUY FROM THIS COMPANY!
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August 1, 2007
False advertising with overcharging!
Ahhh... yes, I signed up for the $9.99 2 lbs of coffee and free grinder and found a $34.00 charge on my credit card, then another charge not 2 weeks later for $38.00. I quickly looked into this and saw all of your emails - sounds like this company is very good at scamming. I spoke with "Kelly" today and she assured me she would refund me the last charge and to put the unopened coffee package back in the mail with " Return to Sender" written on it. She also assured me she has deleted my account so no further charges can be made. However, I am still calling my credit card company to block anything from these people, thanks to someone else's email.
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July 31, 2007
Beware of this people!
If you take any on line surveys & an offer to get Seattle Coffee Direct comes up, or their other name is Coffee Roasters Direct, DON'T ORDER!!! They advertise $9.00 a month, then charge a one time fee that is not disclosed for $25.00, then, even before you get your shipment, they are charging your card again for $38.95 within 6 days, not the monthly as advertised. BEWARE & DON'T ORDER, CANCEL YOUR CARD OR THEY WILL KEEP CHARGING IT, THEN COMPLAIN AT CHICAGO BETTER BUSINESS BUREAU AT www.chicago.bbb.org. Their parent company is PEEL. INC. at 990 Grove St. , Evanston, Il, 60201-6512. I don't know who is in charge, but the Better Business Bureau will only forward your info to them, so far they are incompetent to shut them down, even for false advertising, fraudulent charges, so jam their fax lines, phone lines with complaints, too bad we could not picket them if they are real. Or more, pay a little visit in person. Seems like with all the complaints on line, the Chicago BBB is incompetent.
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July 29, 2007
Say NO to this offer loudly!
Well, I too have been taken to the cleaners by this company.
I do, however, have an email address for them. I got it by asking them to email me my password.
The email address is [email protected].
I have called both numbers they have on record. During business hours it is not answered. After hours I get a voice mail. I have left messages on both of them. We'll see what happens.
I know the date and times of both calls and have kept a copy of the email I received from them and the email I sent.
The coffee is absolutely terrible by the way. Save yourself time, aggravation and money and say NO to this offer loudly. |
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July 27, 2007
Introductory rip-off!
Add me to the long list of people who've been ripped off by this unscrupulous company and its "$9 introductory deal." After charging me $34 for this $9 rip-off, Seattle Direct followed up just 10 days later by sending off another two packets of coffee and charging me $38.95.
Is anybody going to do anything about this scam?
Just got off the phone with their "customer service" and was told if I return their products, they'll issue a refund. But I've read the other complaints and don't want to be ripped off twice by sending back the coffee then never hearing from them again. At least I'll end up with badly roasted coffee and a cheap grinder for my $72.
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July 21, 2007
No products accepted by postal service but company is charging my account
No products have been accepted by me. Returned USPS. SEATTLE COFFEE DIRECT was notified immediately, to not send ANY products. Any products sent... were NOT accepted! And returned USPS.
I have contacted this company---and no further packages have arrived.
BUT --- I was BILLED !!!
6/6/2007 $34.00
6/14/2007 $36.95
July/2007 (?)
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July 14, 2007
Unsolicited coffee, refusal to reimburse!
I received about $100 worth of Seattle Coffee Direct coffee unsolicited, returned it in the bags provided, was billed anyhow and now the company wants "signed proof of return." A total rip-off. I'm complaining to Better Business.
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July 11, 2007
Unauthorized debit of my account
I signed up for a (free) coffee grinder with coffee $34.00. With the understanding that it would be shipped once a month. I thought I would have time to decided if I wanted to continue before the next shipment was sent. My account was debited on 2/02/07 @ $34.00, 2/12/07 @$36.95, 2/27/07 @ $36.95 . I managed to opt out on 3/12/07 and on 3/14/07 one more was debited from my account @ 36.95. Each Bag of coffee was shipped seperately so I sent back 6 bags of coffee and so far my account was credited only 1bag @ $14.50 on 3/19/07. As a result of these debits to my account with out my consent I was also charged by my bank $29.00 x 3 for a total of $87.00 in overdraft charges. This is a scam and I haven't been able to get anyone to talk to me. Is there anything I can do. Terri Murphy.
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