Like every other post on this company, I foolishly responded to the offer for 2 bags of coffee and a grinder for $9.

Short story - I saw all the complaints on-line, called my credit card company and sure enough, I was charged $34 instead of the $9 in the ad.

I called the company the next morning and they canceled my membership and refunded me $15.

However, the coffee sucked and I ended up throwing it in the trash.

DO NOT DO BUSINESS WITH THIS COMPANY.

I signed up for the $9 offer as well, and was charged $34.00 when i called they said it was a $25 processing fee to cover shipping and membership fees. I told them to cancel it immediately and she says that my membership was canceled and i would have no more charges or get any further shipments, so i am hoping for the best but after finding this site (wish i would have before ordering) I have my doubts. I now know not to accept any online offers and if they charge my account again i guess I'll have to report my card as lost. I hope others find this page before they get into trouble with this company!

I want to start off by stating, "We are Seattle Gournmet Coffee...not SEATTLE COFFEE DIRECT!"


We have been getting flaming emails and phone calls for well over a year regarding the company, SEATTLE COFFEE DIRECT. We have spent countless man hours returning emails and phone calls to extremely unhappy customers that have been taken by this company. It appears that SEATTLE COFFEE DIRECT attaches itself to a lot of different promotional or survey type websites and consumers are not paying close attention to the fine print before committing themselves to the offer. One scenario a customer told us mentioned a free coffee grinder if they purchase a pound of coffee for $9.95, only to find that they were charged $34 & the charges continued in spite of the fact that they cancelled their orders.

SEATTLE COFFEE DIRECT is neither in Seattle, nor do I believe they are coffee roasters. Although we (Seattle Gourmet Coffee) have been in business for almost 14 years in the Seattle area as coffee roasters, and selling our coffees on line for over 10 years, we have suffered big losses due to the mistaken identity this company has caused. We know they used "Seattle" in their name to draw attention to their company in addition to drawing sales from our company.

My patience with this issue has about run its course, and I appeal to everyone reading this to find ways to spread our message far and wide. Seattle Gourmet Coffee has a long standing reputation to honesty, quality and service. We are not associated in any way with SEATTLE COFFEE DIRECT!

So please, do not call us with issues regarding SEATTLE COFFEE DIRECT.

Thank you,
Sean Grant
Seattle Gourmet Coffee

I have been charged unreasonable amounts for unsolicited product. Seattle Coffee Direct did not even fulfill its promotional promise of two bags and a grinder but have charged me for it anyway. I signed up for the $9.00 promotion of two bags and a grinder and was charged $38.95. I never received the complete promotion. Since then the company has charged me twice for $38.95.

That's a total of $16.85. I am thoroughly disgusted by their unethical practices. I have returned the product and requested a refund. If I do not receive satisfaction, I plan to file complaints with the local authorities, US Postal Service, the FBI and IRS.

I don't like the coffee that you sent to me at 1404 Sandhill rd. 7 las vegas nv 89110. And my account has been charged for 39.00 several times. I do expect this to be credited back into my account. I am sending the grinder back as soon as I can get to the post office. Nellie Bean [email protected] I have already sent two other packages back. Which I didn't order in the first place!