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December 24, 2007
Charged way over what expected!
Seattle Coffee Direct my behind. Address is Illinois.Thought I would be charged 12.99 for first shipment of coffee (2 -12 oz. bags) with a coffee grinder and travel cup, I was charged $38.00. then in a couple weeks I was sent 2 more (12 oz.) bags of coffee beans and charged $34.00. RIP OFF. I called and canceled. I asked why i was charged so much, a Gal named Mia told me there was a $25.00 charge??? That was news to me. Beware of this company. I did get a cancel confirmation # and will call my credit card company and tell them to stop any future shipments, just in case they try to rip me off further. Also the coffee tastes bad. The beans are light and the flavor wasn't good. YUCK!
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December 23, 2007
Charged more then agreed to!
Seattle coffee Direct promotes A free grinder and two bags of coffee for $9.00. What they don't tell you is that it really costs $34.00. On top of that it sends you two more shipments of coffee beans for $48.95. I didn't order any of this except for the $9.00 deal(A.K.A the $34.00 deal). They have now charged me a total of $131.90. What a joke, DO NOT ORDER FROM THEM AND GET THEM CLOSED DOWN. Do whatever it takes to do so. They are scamming way to many people. We need to stop them now before someone else gets scammed.
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December 18, 2007
Overcharged!
I was foolish enough to sign up for their $9.00 deal and saw a $34.00 charge on my bank account online a couple of days later. I just called them and they said it was $9.00 for the coffee and grinder and $25.00 for shipping. I told them I wanted to cancel and I wanted a refund. They said I can refuse the package and get a refund a few days later. We'll see...
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December 15, 2007
Excessive shipments & charges!
All I ordered was the original two bags of coffee and grinder. Since then, I have received a total of 8 more bags of coffee I DID NOT ORDER, my husbands checking account has been debited for all of these without OUR PERMISSION! I have called and been left on hold forever. Cannot find an email address to contact them that way (WHICH RIGHT THERE TELLS ME THEY ARE CROOKED). YOU DO NOT HAVE AN ONLINE SITE WITH NO WAY FOR CUSTOMERS, ETC. TO CONTACT YOU BY EMAIL. My husband has already been to his bank and filed a formal complaint against these charges and they are looking into it for us. Also, I am returning all shipments and WE ARE NOT PAYING FOR THE RETURN SHIPPING! WHAT A HOAX OF A SCAM!
EVERYONE BEWARE OF SEATTLE COFFEE DIRECT. DO NOT BUY ANYTHING FROM THEM AT ALL!
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December 10, 2007
unauthorized charges
I to have a similar complaint about this company. I originally joined as a trial; 2 bags of coffee and a grinder for 9.95. I received the grinder and coffee and my account was debited 3 times in 5 days. For a total of $119.00. I have filed a formal dispute. I have not been able to contact anyone at this company to explain why this has happened and to assist me in the matter.
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November 14, 2007
Coffee and grinder order
I ordered the two bags of coffee and the grinder from Seattle online for $9.00 for the coffee and the grinder was to be free.
I was charged $34.00 on my debit card and checking account.
That amounts to $25.00 shipping and handling which I didn't expect and they never did tell me that is what would be charged.
On 10-1-07 I was charged $38.95
On 10-10-07 I was charged $38.95
On 10-21-07 I was charged $38.95
On 10-31-07 I was charged $38.95
and On 11-12-07 I was charged another $38.95.
I returned two orders and have never received any credit so I haven't returned any other orders not knowing if I would get a credit or not.
Their refund Policy saiys return unopened coffee for a full refund.
I have received no refunds and they just keep sending this coffee after I have told them in two emails to STOP.
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November 14, 2007
over charging
I purchased coffee from seattle coffee direct 2 bags and a coffee grinder for $9.00. When I received my billing it was 34.00, they charged 25.00 for shipping which was never disclosed. It is a complete rip off.
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November 11, 2007
Charges on my credit card I didn't ok
34.00was charged to my credit card when I ordered a 9.00 package from them. Can't get in touch with them and hav'nt even got the 9.00 package.
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October 31, 2007
Excessive Charges
I, like many of the other people who are complaining about this company, have also been overcharged. I, too, signed up for the coffee promotion - 2 bags + a coffee grinder for $9.00. I was charged $34.00 and now there is another charge for almost $40.00 pending against my account. Because of this, my account is over it's limit and I've been hit with service fees!!! THIS IS ABSOLUTLEY RIDICULOUS!!! I called and left a message at the Toll Free # they give on their website. Hmm... Do you think I'll get a call back. Although I did leave a message telling them I was going to report the unauthorized charge to my bank!! Maybe that will light a little spark somewhere. Anyway, anyone who's dealt with this company and these problems before, please respond to this message and let me know the outcome. Thanks!!!
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October 28, 2007
Excessive charges
I ordered two bags of coffee and a grinder. The promotion was for a total of $9.00. I received the product but was charged $34.00. Subsequently I have been charged for two more unsolicited orders at $38.95 each. One order I received and the other not.
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