The coffee came fast - two packages every week at $40 for less than two pounds! There was no disclosure, no information, no invoice, and no internet way to contact Seattle Coffee Direct (and now the charges are from Metro Coffee Roasters). Even an avid coffee fan could not use the coffee this fast, or would be willing to pay the exorbitant charge. It looks like my credit card will have to be canceled and reissued. Quite the scam.

I was offered a free download of McAfee virus protection if I signed up to order coffee. What I was not told was the exorbitant price of the coffee and that it would be sent out every week! For example, the first order was billed at $25.this amount bought 2 large nice coffee mugs, 2 metal coffee mugs and 2 bags (12 oz. each) of flavored coffee. I considered that a reasonable price. However, for the next 3 weeks, always on Friday, 2 12 oz. bags of coffee were delivered, by UPS so it was not easily returnable, and each batch was billed to my debit card for a whopping $38.95!! 1 and 1/2 lbs of coffee is not worth anywhere NEAR $38.95!! I called the company and was told that I needed to call UPS to pick the coffee up in order to return it and that I would get a refund within 10 days AFTER the coffee was received. Without a Return authorization number or any other way to verify that the company receives the return, I seriously doubt that I will ever see the money again. A word to the wise or to those who assume that a name such as McAfee would be associated with a legitimate company..

This company is a piece of work. My adventure initiated with TrialPay.com and I was offered the coffee as a means getting a free download of a software for converting music files to mp3s. I agreed to a $25 charge for 5 pounds of coffee that turned out to be undrinkable. Seattle Coffee then made several charges of $38.95 to my credit card. Once I discovered the charges, I emailed TrialPay and then called my credit card company. Both entities were great at getting me a refund. But then I found that the charges have since resumed (4 more charges of $38.95 in the past 3+ weeks). I was faced with a similar scam when I lived in Florida and filed a complaint against a New Jersey-based company through the Federal Trade Commission. Several months later, I received a letter from the Florida Attorney General to let me know that they were investigating the company and wanted me to fill out an affidavit. I am filing a similar complaint about SeattleDirect and might also contact the Illinois Attorney General's office directly.
In the meantime I suggest that any one else do the same, but do call your credit card company immediately. Let's get this company out of business!

Charges from this company appeared on my credit card twice. I was not sure who they were and they were closed when I called the number on my statement so I googled them. It took me to 12 sites complaining about their horrible business practices. When I did reach them by phone they stated I ordered coffee? I said I did not order anything and they basically said too bad. Now I have to dispute the charges at my bank which is a pain. I found this site regarding complaints against them so I decided to add mine. Its hard to believe a company like this with all of these complaints since 2007 would still be in business. I am also going to file with the BBB.

I WAS DOING A SURVEY (LIKE AN IDIOT) AND SAW THEIR DEAL 5 FOR $5, THINKING I WAS GETTING A GOOD DEAL.I WAS CHARGED $25 .THEN TWO DAYS LATER . I WAS CHARGED AN ADDITIONAL $38.95. DO NOT DO BUSINESS WITH THESE PEOPLE. THEY ARE BAD NEWS