Seattle Coffee Direct

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1 stars
(283)
Category: Services

Contact Information
United States

Seattle Coffee Direct Reviews

sharonblk March 3, 2009
Never shipped original product & charged 3x
I ordered their $5 promo, never received it and they charged me $25 for it plus 2 more times at $38.95 per charge. They argued giving a refund and their customer service personnel are rude.
Beth March 3, 2009
huge scam!!
This company has gone to such lengths to scam people that the name of the 'actual company' listed by the website is false. For anyone who has been scammed by Seattle Coffee Direct, their real phone number is:847-424-0954. I would suggest that everyone who reads this immediately call and cancel the "order" you didn't agree to and send a formal complaint not only to the BBB but also to the attorney general of Illinois. Its 100% free (unlike their crappy coffee) and hopefully if enough people do this, these people will be stopped permanantly!!! The "$ 5 no obligation" offer is so much crap that its not even funny, within 2 weeks of the initial order ( the $5 one that is ) i received more coffee than any human could drink and was charged every week for $39 every time!!
Ann February 27, 2009
Poor customer service
I ordered specialty coffee from this company after seeing their advertisement on Facebook.com. When I signed up to receive coffee each month, I fully expected to be able to visit their web site and update or make changes in my account...you can't do that. Even though they have your name, email address, mailing address, phone number and credit card info, you cannot view your account personally. I spoke with two Brian's and one Beverly today concerning this matter, and I decided to cancel my account immediately. Beverly said that she had emailed a cancellation email to my email address while I was on the phone with her...two hours later, it still had not come. I have notified Facebook and my credit card company of this situation. Lesson learned...Buyer beware!
rrr9503 February 25, 2009
Overcharge
I also ordered for the 5 for $5 deal and got ripped off. In this economy they should be ashamed of themselves. If their advertisement is obviously deceptive they should change it. Scam artists.
amy February 24, 2009
rip off
I ordered a promotional item turns out they charged me $20 more than the promotion and then $38 per month, that I never authorized.
Sue Chapman February 23, 2009
Phone Number
Sorry but my phone number was listed as their phone number during my complaint against this company. I have relisted the phone number as found in the Illinois phone book. Due to all the phone calls I have gotten I guess this company continues to do what they had done to me I would say its about time someone put them out of business. Their telephone # id 847-424-0954. I hope this helps anyone else that gets caught in their web.
Tiara Robinson February 16, 2009
Coffee Cup
My coffee cup was broken when I received it.
Linch February 2, 2009
Unauthorized charges
I received an email for an introductory offer for Seattle Coffee Direct- for $5.00, I was supposed to get a pound of their coffee, 2 insulated travel mugs, and 2 coffee cups. I signed up online, and authorized ONLY a $5.00 charge.

When I got my credit card bill, Seattle Coffee Direct had charged my card $25.00 on 1/6/09, then $38.95 on 1/7/09. Then on 1/14/09, my card was charged $38.95 AGAIN by a company called Belleza Coffee that I can find NO information on (so I am assuming it is again Seattle Direct Coffee, since it is also based in Evanston, IL). At any rate, I have never placed an order with a company called Belleza Coffee, so- still fraudulent.

I tried to call Seattle Direct multiple times to get this straightened out, but always got a recording, even when I called during business hours. After calling 3 times, leaving my name and number each time, I left them a message letting them know I was alerting my credit card company, which I promptly did, reporting the activity as fraudulent and (on the advice of my credit card company) the card as stolen so that Seattle Direct couldn't try to rip me off any further.

STAY AWAY FROM THESE GUYS- They charged me all that money and never even sent the original order!
Doris Thornell February 1, 2009
shipments and billing
I recieved a shipment of coffee to try for 19.95, but have recieved and have been billed from my bank account for shipments costing 39.95 every 2 to 3 days 3 times already. any more shipments will be returned to sender, and payment must be refunded to my account.
Sean Pentz January 29, 2009
Scam billing, minimal product, theft
Continued appropriation of funds from my bank account after confirmed cancellation of services and specific demand to cease withdrawal of funds, ; immediately after cancellation company, through other dummy company made two withdrawals from account for zero goods as well as having already being told that legal action was forth coming. Someone besides myself needs to also begin legal action to cease this thieving.

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