Seattle Coffee Direct

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Category: Services

Contact Information
United States

Seattle Coffee Direct Reviews

WV ECHO September 4, 2009
NON REFUND OF RETURNED PRODUCT
I FELL FOR THE COFFEE SCAM LIKE MANY OTHERS. I WAS ISSUED A REFUND ON JUNE 10, HOWEVER IT HAS NEVER POSTED ON MY CARD.WHEN I CALLED I WAS TOLD IT TOOK 2 TO 3 BILLING CYCLES.NEXT CALL SAID IT WAS BROUGHT TO THE ATTENTION OF THE MANAGER AND IT WOULD BE REMOVED IN 7 TO 10 BUSINESS DAYS.NOW THEY TELL ME IT IS THE CREDIT CARD COMPANY THAT NEVER POSTED AND THEY HAD TO STOP DOING BUSINESS WITH THEM. I KNOW BETTER.DISCOVER IS A VERY DEPENDABLE COMPANY AND I CALLED TO ASK ABOUT THE CHARGE. IT WAS NEVER CORRECTED . I HOPE THESE PEOPLE HAVE TO ANSWER TO A HIGHER PERSON THAN THE POLICE
Stephanie C Bladen September 2, 2009
Shady practices
this company conveniently loses your cancellation requests and sends product against your wishes for the sole purpose of robbing your bank account. I would not recommend this company to my worst enemy, let alone a friend. anyone seeking this kind of product and service should look elsewhere unless you enjoy migraine headaches.
Cindy Grace September 2, 2009
Repetive charges on my VC
I ordered from the Seattle Cofee Direct on August 2nd then aweek later I recieved another order, so I called and explained the problem and thought it was handled then a third one came in yesterday where they had shipped another order " being the third shipment in one month totalling on my CC# a whopping $114 olus shipping atotal of $124.00. I called again and she said ' Well if you don't want the coffee just send it back, click! I am reporting this company to the BBB and my advice is DO NOT ORDER ANYTHING FROM SEATTLE COFFEE, period. I hope I can get this off of my CC who in their right mind would even order $124 worth of coffee in a 6 month period?
CLG
piowaricoy September 1, 2009
Send you complains to these folks - it works
Howdy

They took my money and now am after them every time. Infact, they messed up wit the wrong dude because $120 change they rip me off will mean to change their content, their legal name and diaper unless they work out some’ with me. Yes, they took my money. I got their legal name, EIN and now going forward I will be their Gaba-Gaba.

Here are their contacts for some of you who want to deal with them direct. 866-794-2030 :

Some of the email I was able to get are
[email protected]
[email protected]
[email protected]


One is from peel because these are the guys who help with the scam business. Saturate their email with complains and copy the following in your email

[email protected]
[email protected]
[email protected]
[email protected]

Someone has to listen and help .. It is painful enough stealing from someone especially now that some of us are already laid off. I bet they got illegal workers there too because one of them hanged up the phone on me.
don4788 August 28, 2009
unwanted shipments
I have been billed every 4 days for 38.95 plus .31 cents. For coffee I never received. I think this is a internet scam. and should be shut down. I get get the company, to issue, one refund of bank overdraft charges, and one shipment. However this still does not help me, as they have effectively stolen about 100.00 from my bank account. I received the 1st order which I understood was to be $5.00, (ended up being $25.00 plus .20
service charge. ) Then they say they shipped 3 other orders which I never received. (38.95 + .31 service charge)These types of companies should be investigated and shut down. They are reaping millions and nothing so far has been done.
Cherie Marquez August 27, 2009
Fraudulent charges
If you signed up for a trial with Seattle Coffee Direct or World Tea Express and got scammed like myself and hundreds of others, READ THIS! I urge everyone to file Mail Fraud Charges against this company. It's simple to do and if everyone who's been ripped off by this company (myself included) files the Postal Service will be forced to close them down. It’s a very serious charge and they have to undergo and audit of their activities if you file. Here is what you do; Go to this link: https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx
it will provide you with a form to fill out. I choose 'misrepresentation of product/service' on the pull down menu. Make sure you have the company information prior to this. You need the company name and addy to file the complaint; Seattle Coffee Direct 990 Grove Street Suite 204 Evanston, IL 60201 Phone #: 888-217-2233. After reading all the complaints I’m appalled. Don’t let them get away with this.
Shauna Jean-baptiste August 26, 2009
unauthorized charges
I recently agreed to a trial from Seattle coffee direct. I placed order on 8/22/09 and it is now 8/26/09 and this morning there is a pending charge for $38.95 showing on my account. This charge has overdrawn my checking acct and caused a fee. They have gotten the initial payment of $2 for the trial. I haven't even recieved the trial shipment yet and when I called she tells me that I'm on a 4 day automatic shipment! I haven't gotten a chance to try the coffee yet so why would you charge me and ship out more?!! This is not good business practice. Now I love coffee and probably would have bought more if I had gotten the chance to try your coffee. I'm disputing this charge with my bank and cancelled this account with Seattle.
a biggs August 24, 2009
Unauthorized charges and misleading ads
My initial contact with this company started with a survey. The ad stated 5 items for $5.0o. I later found I was charged $5.00 for each item totaling $25.00. I chalked it up to my own stupidity and vowed to never use Internet surveys again. Two days later a charge of 38.95 and then two more charges of $38.95. I called my bank after the second charge and filed an unauthorized claim. Since I received nothing from the company I had no phone number to call. First shipment came with a phone number. I called and was told I could not return the introductory merchandise, but my subscription was cancelled, and simply return subsequent shipments. On the third charge I called again, no supervisors available. After the survey the company never sent a receipt or any type of confirmation or any explanation of subscription charges. My bank stated that I need to submit to them proof of return of merchandise and a letter explaining the charges. What a waste of money $141. 85 and time. I have filed a complaint with the Better Business Bureau. I will look into other avenues to stop these crooks and refund the monies stolen.
bb6 August 23, 2009
Unauthorized Debits
My husband is 72. He rec'd an email offering 2 pounds of coffee & 2 mugs for $2. That was last week. Within 7 days he has been billed over $119!! Don't go near this company with a 10 foot pole! Our bank says we must contact the company and speak to someone before they will take any action. Have yet to contact a live person, but I'll keep trying!! Check out the Better Business Bureau for a list of all their other shell company names! File a BBB complaint then call or write the Illinois State Attorney General as well as your own. I will hound these people until they refund the money they stole from us. Wish I lived near Evanston!!
theftfighter August 20, 2009
Theft
I have just completed a complaint form to be sent to the Illinois Attorney General's office, the State where this so-called business operates.
I encourage all other "victims" to do the same.
http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf
Meantime, I hope you all have cancelled your credit cards!

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